Kiersten was a very helpful during my car buying (leasing) experience. Beyond that, she helped sorting out issues with the insurance company, making the experience efficient.
Great customer service throughout the car buying experience. Kiersten helped navigate sorting out details with the insurance company which only made the process for me much easier. I would recommend IDE Honda to a friend.
TJ Graham was polite, helpful and proactive without being pushy. Very professional, i thought, and a pleasure to deal with. So was the finance guy. Don't remember the name and the face was covered by mask but out of 3 choices Rick Lombardi is mot likely the guy. All in all, two thumbs up for both of them
No hassle purchase, fair price and great service department
I had another excellent service visit recently, thanks to Jim Milella and Don Stigler. After nearly 30 years, encompassing two Civics, an Odyssey, and a Fit (3/4 still in our family "fleet"), I'll be back again and again. Many thanks.
From the moment I contacted Ide Honda I had a great experience. I worked with Julian Barona, who was friendly, attentive, and easy to communicate with. I had a bit of complicated lease situation, and Julian took the time to answer all my questions and helped me get the best deal for my budget and needs. I felt like I was a priority -- not just as a customer, but as a person. I would recommend Ide Honda and working with Julian to anyone!
TJ Graham was an excellent listener and tried to make sure I did find the correct vehicle in the right color choices. He also made separate time beyond the day of purchase for extra help with learning the new technologies. I visited 2 other Honda dealerships in the area and TJ had a large part in my choosing Ide Honda.
We had an excellent experience at Ide Honda. Our salesperson, Kiersten was the best! She was very friendly, knowledgeable and professional. Kiersten made the whole experience easy and enjoyable. She was very thorough and didn't leave anything out when going over the vehicle that we purchased. The entire staff at Ide Honda was very friendly and knowledgeable. We definitely suggest you visit Ide Honda for your next vehicle purchase.
I just bought my third Honda Civic from IDE Honda. My saleswoman was Kiersten Herman and she was wonderful to work with. She made everything easy especially during these times we are living in. I love my new car and I would recommend IDE and Kiersten to my friends.