Customer Testimonials
Jennifer was of great help throughout the car buying process. Due to the times, I had to wait for my vehicle (Honda Civic SP hb) for several months but Jennifer was there to update me every step of the way. She did not attempt to sell me on anything and was honest throughout this experience. I appreciate the help!
Jennifer was of great help throughout the car buying process. Due to the times, I had to wait for my vehicle (Honda Civic SP hb) for several months but Jennifer was there to update me every step of the way. She did not attempt to sell me on anything and was honest throughout this experience. I appreciate the help!
Jennifer was an absolute treat to work with! The buying process was extremely smooth and simple. Her communication skills made the process completely stress-free. She clearly walked me through the process, gave different financing options, and even gave me the figures for leasing vs buying to see what would work out best for my budget. A very low-pressure buying experience. I will definitely be back!
Jennifer was an absolute treat to work with! The buying process was extremely smooth and simple. Her communication skills made the process completely stress-free. She clearly walked me through the process, gave different financing options, and even gave me the figures for leasing vs buying to see what would work out best for my budget. A very low-pressure buying experience. I will definitely be back!
Jennifer was an absolute treat to work with! The buying process was extremely smooth and simple. Her communication skills made the process completely stress-free. She clearly walked me through the process, gave different financing options, and even gave me the figures for leasing vs buying to see what would work out best for my budget. A very low-pressure buying experience. I will definitely be back!
Jennifer was an absolute treat to work with! The buying process was extremely smooth and simple. Her communication skills made the process completely stress-free. She clearly walked me through the process, gave different financing options, and even gave me the figures for leasing vs buying to see what would work out best for my budget. A very low-pressure buying experience. I will definitely be back!
My Wife and I have bought several Honda's from Ide Honda. Jennifer Flammia went beyond making us feel at home and making our experience wonderful. She's very thoughtful, and caring especially when it came to our dog Cali. I can't say enough about Jennifer,Thanks so much!
We have bought several vehicles from Ide Honda, Always a good experience. Jennifer Flammia our sales person, went above and beyond to make us feel at Home. Thanks again.
Thank you Melinda for getting us in our new vehicle so quickly! We confirmed our deal at 10 a.m. over the phone and, though all departments were full for the day, Melinda pushed our sale through so I was able make the 2+ hour drive, pick up my vehicle by 3:30 p.m. and get back on the road ahead of a storm. Excellent customer service.
Very easy to deal with. Everything done in a timely manner. No stress and friendly
I've had my 2023 Passport for a week now and am beyond grateful for the amazing experience. Brad Constantino is the best! Such a great guy and made the whole process so stress-free. I'm driving my dream car and couldn't be more happy! Thank you Brad!!
Such an amazing experience leasing my new Passport. Brad Constantino went above and beyond with the whole leasing process right down to taking the time to show me how everything works before having me drive off the lot! I'm beyond grateful.... thank you Brad!
I can't say enough about my experience with leasing my new Passport. Brad Constantino went above and beyond from the start. He showed me how everything worked before letting me drive off the lot! Such a stress-free process and now have my dream car! I'm beyond grateful! Thank you Brad!!
I had a wonderful experience at Ide Honda! My friend referred me there because he had purchased a car there years ago. He has been very happy not only with the car itself, but with the service he received upon purchase and afterwards. Huge thumbs up to Brad Constantino! I took several weeks to find the vehicle that I needed and wanted, and Brad was super patient with me. And, he went the extra mile several times to keep me informed of new vehicles coming in that would meet my list of needs! He made the car buying process less ...
I had a wonderful experience at Ide Honda! My friend referred me there because he had purchased a car there years ago. He has been very happy not only with the car itself, but with the service he received upon purchase and afterwards. Huge thumbs up to Brad Constantino! I took several weeks to find the vehicle that I needed and wanted, and Brad was super patient with me. And, he went the extra mile several times to keep me informed of new vehicles coming in that would meet my list of needs! He made the car buying process less ...
I picked up my 2023 Honda Passport tonight and must say this was by far the best experience I've ever had with any dealership! Brad Constantino is by far the best! Such a genuinely nice guy! Went above and beyond to show me how everything works before I drove off of the lot. He made the whole process smooth and easy. I now have my dream car and am so thankful! I couldn't thank you enough Brad!
Very straightforward buying experience. Good offer on trade in. Responsive, available customer service. Jenn was great to work with and very helpful. Was able to find a car in the color I wanted quickly and connect me to it.
Love Jennifer! I did not want to buy a new car but the car I was driving gave me no choice (a Buick - yuk). Thankfully I called and was connected to Jennifer. She put me at ease right away! She made the process quick and very easy. I highly recommend Jennifer and Ide Honda for all your car buying needs.
Love Jennifer! I did not want to buy a new car but the car I was driving gave me no choice (Buick - yuk). Thankfully I called and was connected to Jennifer. She put me at ease right away! She made the process quick and very easy. I highly recommend Jennifer and Ide Honda for all your car buying needs.
I have always had excellent service from Ide Honda, but today exceeded my expectations! I have an appointment scheduled for Monday to get my brakes done as well as a few other things. I called today simply to inquire about the length of time it would take to complete and update them that the "squealing" is now a grinding. Jim told me to bring the vehicle to them this afternoon and they will provide me with a loaner to keep me on the road and safe while my car is repaired! I will forever be an Ide customer!
Been with them since 1982, Brad Constantino is great to us, highly recommend Ide Honda, service is excellent, sales are easily done, no pressure at all!
We’ve been with Ide Honda since 1982, they’ve been great to us, working with Brad Constantino for years, highly recommend him!
Jennifer Flammia, to date, has sold and/or leased me 5 Honda vehicles. With my endless questions and clarifications needed she exemplified professional, patience and good humor with every step of every transaction. I highly recommend Jenn for her dedication to quality work.
Ide Honda is an Outstanding, professional, client conscious dealership. They provide service with a smile.
Brad Constantino is a Senior Sales Consultant at Ide Honda in Penfield, New York. He was recently engaged in selling a 2023 Honda vehicle to me. It was immediately apparent that he was a seasoned veteran in the automotive industry. He understood that the key to effective sales is to understand the desire of the customer. Affable, perceptive, and skilled he was successful in the sale. He answered all questions with authority and knowledge. From start to finish he worked closely with me and was patient in demonstrating the electronic and mechanical features of vehicle I had chosen. He made the ...
Brad Constantino is a Senior Sales Consultant at Ide Honda in Penfield, New York. He was recently engaged in selling a 2023 Honda vehicle to me. It was immediately apparent that he was a seasoned veteran in the automotive industry. He understood that the key to effective sales is to understand the desire of the customer. Affable, perceptive, and skilled he was successful in the sale. He answered all questions with authority and knowledge. From start to finish he worked closely with me and was patient in demonstrating the electronic and mechanical features of vehicle I had chosen. He made the ...
just picked up my 2023 CRV. So far, very pleased. I took a long time to decide on this car. Our salesperson, Brad, was very patient and informative. He followed up on all questions and keep me informed on car status. This is our third Honda from Ide. We have had good experiences from sales to finance to service. The dealership is clean and welcoming. Happy with Idea!
I recently purchased our third Honda through Ide. Great experience, mostly due to our sales representative, Brad. He was organized and friendly. I appreciated that he let me take my time to determine what I wanted in a new car and didn't push. He even came in during his time off just because my car was delivered! I picked the new 2023 crv and am confident that it was a great choice.
Pleasant, fair, friendly. This is our third Idea Honda. Great people- reception, sales, finance and service.
We were a little nervous and confused about the different options at first, but Jennifer's professionalism and patience coupled with her charismatic character and unique sense of humor made the car buying process quick and comfortable for us! We greatly appreciated how patient she was with us! Jennifer explained to my husband and I all the options and she answered patiently in the most proffesional manner all of our questions, and again her upbeat personality made the buying process not only easier but enjoyable.
We were a little nervous and confused about the different options at first, but Jennifer's professionalism and patience coupled with her charismatic character and unique sense of humor made the car buying process quick and comfortable for us! We greatly appreciated how patient she was with us! Jennifer explained to my husband and I all the options and she answered patiently in the most proffesional manner all of our questions, and again her upbeat personality made the buying process not only easier but enjoyable. Estábamos un poco nerviosos y confundidos acerca de las diferentes opciones al principio, pero ...
Jeen is THE BEST female sales person EVER so sweet and was so easy. I was so nervous at the beginning, and she told me about other options. It was so comfortable for me and my fiance to finish the process. Thank you, Jenn. We love you
Jeen is THE BEST female sales person EVER so sweet and was so easy. I was so nervous at the beginning, and she told me about other options. It was so comfortable for me and my fiance to finish the process. Thank you, Jenn. We love you❤️❤️❤️❤️
Jeen is THE BEST female sales person EVER so sweet and was so easy. I was so nervous at the beginning, and she told me about other options. It was so comfortable for me and my fiance to finish the process. Thank you, Jenn. We love you
I have just leased a second vehicle from Ide Honda. Car shopping has never been one of my favorite things to do but on both occasions the people at Ide made it a painless experience. Brad Constantino is a knowledgeable salesperson and has been very responsive to my questions since I picked up the vehicle. I won't hesitate to return to Ide for future vehicles!
I have just leased a second vehicle from Ide Honda. Car shopping has never been one of my favorite things to do but on both occasions the people at Ide made it a painless experience. Brad Constantino is a knowledgeable salesperson and has been very responsive to my questions since I picked up the vehicle. I won't hesitate to return to Ide for future vehicles!
We found it to be a very nice experience and we were very happy to do business with them
I have been around for a while and had my share of customer service problems. The way I judge a business is not when things are going smooth, but when there is a problem and how they handle it. I always drove a full size pick up truck but purchased my Ridgeline from Ide Honda and I love it, just the right size. When I took my Ridgeline in for a small issue Mark Frey handled it. Mark listened to my problem and treated me with courtesy and respect Mark had the part ordered before I left the dealership and ...
picked up my new 2023 Honda HR-V EX-L yesterday from Ide. My sales consultant was Brad Constantino. He was awesome, as always. He seemed as excited as I was that I was getting this vehicle and was so eager to show me my new vehicle and all the features it has that I was unfamiliar with. He even paired my phone, set up my XM radio stations and made sure all the other settings suited my needs. I want to thank Brad and Sales Manager Adam Weil for making this happen. Also, Dan from Finance made the signing of the paperwork ...
I picked up my new 2023 Honda HR-V EX-L yesterday from Ide. My sales consultant was Brad Constantino. He was awesome, as always. He seemed as excited as I was that I was getting this vehicle and was so eager to show me my new vehicle and all the features it has that I was unfamiliar with. He even paired my phone, set up my XM radio stations and made sure all the other settings suited my needs. I want to thank Brad and Sales Manager Adam Weil for making this happen. Also, Dan from Finance made the signing of the ...
Brad is the best. After the sale he answered all my questions and always responded to me. He gave me tips on where to get pin stripes! And now, postdemic, I can no longer afford my Honda lease. He actually got me out of my lease at no cost! This , along with reducing my insurance cost, will help me stay in my budget without stress. Ide and Brad.... God Bless You
If you want a pleasant, pain free car buying experience, make an appointment with Jenn Flammia. Best experience I’ve had in over 40 years of new vehicle purchases. Steve S.
If you want a pleasant, pain free car purchasing experience, make an appointment with Jenn Flammia. Best experience I’ve had in 40 years of new vehicle purchases. Steve S.
For me personally, I was dreading getting a new vehicle. I LOVED my truck and really did not want to see it go but after rescuing a second large dog it was time to trade in the old access cab Tacoma (Bertha) for something with more room so the dogs and I could sleep in the back on our winter travels and adventures. I’ve had my eyes set on a new Toyota 4Runner for years and actually had one reserved with my name on it. I decided on a whim to stop into Ide just to see what they ...
For me personally, I was dreading getting a new vehicle. I LOVED my truck and really did not want to see it go but after rescuing a second large dog it was time to trade in the old access cab Tacoma (Bertha) for something with more room so the dogs and I could sleep in the back on our winter travels and adventures. I’ve had my eyes set on a new Toyota 4Runner for years and actually had one reserved with my name on it. I decided on a whim to stop into Ide just to see what they ...
For me personally, I was dreading getting a new vehicle. I LOVED my truck and really did not want to see it go but after rescuing a second large dog it was time to trade in the old access cab Tacoma (Bertha) for something with more room so the dogs and I could sleep in the back on our winter travels and adventures. I’ve had my eyes set on a new Toyota 4Runner for years and actually had one reserved with my name on it. I decided on a whim to stop into Ide just to see what they ...
Felt appreciated and valued! The familial atmosphere was obvious and I was thankful for the experience that Julian and the rest of the Ide Honda family provided.
Very easy to work with. No pressure sales. Interacted very well with our children and made us feel extremely comfortable through the car buying process.
Quick and easy. Melinda was great! We have been very happy with our experience. This is our 2nd lease and we love it.
Melinda is always so helpful and accommodating! She is an absolute pleasure to work with! I buy all my vehicles from her and Ide Honda. Jim Milella always provides the best service in the service department!
Great sales and service team. Jen was fantastic; knowledgeable, friendly and no pressure. Highly recommend to anyone looking for a new or used vehicle.
Let me preface this with I hate car shopping. A deer, however, required me to get a new car. I was lucky to get Blake. Initially I wasn't sure if the my car would be totaled but I wanted to start looking. That didn't matter as Blake still took the time to answer questions and help with choices. I was looking for a used CRV with low mileage. He found just what I wanted and when the insurance money came through he made the full process so easy. He took the time to show me all the "...
Ide never fails me! I've recommended so many people here and they have all thanked me, I bought my 2012 accord from here a little over 4 years ago, and had an amazing experience, came back because I am ready for a new car, the car I wanted, they weren't going to have for a while, but they worked with me and found the car and will be in sooner than expected. Thanks again to the amazing team at Ide. A forever customer! Shout out to the sales rep Blake, he was great at communicating!
I cannot begin to express how grateful I am to have connected with Jennifer. After months of searching for a decent lease deal on a 2022 Honda CR-V Hybrid, I decided to take my chances at a dealership over 70 miles away from my home. I’m glad Jennifer is the one that responded to my request for information. It was refreshing to be treated with respect, kindness and professionalism. Throughout the entire process, Jennifer kept me informed of my vehicle order and promptly answered all of my questions. On the day of my delivery, she went out of her way to ...
2020 Honda Pilot Touring. Ide Honda had the best selection of used Hondas in the immediate area, and incredibly welcoming atmosphere. My thanks and appreciation to Jennifer Flammia for digging into the Ide inventory to find the vehicle that fit both my needs and financial situation. Working with Jennifer was different from previous experiences with car dealerships. This time I actually enjoyed the experience.
I went to a few dealerships before landing at Ide. I was so fortunate to be hooked up with Melinda. She was unlike all the other sales people I had encountered that were very up front that they didn't care if they sold a care or not. They made it clear my buisness made no impact. They were cocky and had very little knowledge about the cars I was interested in. Meeting Melinda was like having coffee with a friend. I felt like I had known her forever. She was soft spoken, kind and truly seemed to care if ...
I just purchased a 3 year old Honda CR-V from Ide Honda. This was my first experience working with the dealership and the salesperson Jennifer Flammia was very helpful throughout the process.
I just purchased a 3 year old Honda CR-V from Ide Honda. This was my first experience working with the dealership and the salesperson Jennifer Flammia was very helpful throughout the process.
I just purchased a 3 year old Honda CR-V from Ide Honda. This was my first experience working with the dealership and the salesperson Jennifer Flammia was very helpful throughout the process.
This is my 3rd vehicle from Ide Honda. It has always been a great experience. Melinda is been a wonderful sales rep not only during the purchase but throughout the life of the lease. I have also had great experiences with the service department.
I recently purchased from Ide Honda and worked with Kevin Renna. He was an absolute pleasure to work with. He wasn’t pushy and made it a great experience. We will work with Kevin going forward and would highly recommend working with him.
I recently purchased from Ide Honda and worked with Kevin Renna. He was an absolute pleasure to work with. He wasn’t pushy and made it a great experience. We will work with Kevin going forward and would highly recommend working with him.
I recently purchased from Ide Honda and worked with Kevin Renna. He was an absolute pleasure to work with. He wasn’t pushy and made it a great experience. We will work with Kevin going forward and would highly recommend working with him.
I recently purchased from Ide Honda and worked with Kevin Renna. He was an absolute pleasure to work with. He wasn’t pushy and made it a great experience. We will work with Kevin going forward and would highly recommend working with him.
We have worked with Jennifer several times and have always had a great experience! She is pleasant to work with and has a positive attitude. She makes the car buying process very easy and stress free!
Jenn is definitely a 5 Star Employee, I do not look forward to the process of buying a car. But it was time. By chance, Jennifer connected with me via my online search. Right away, i felt in good hands. Someone listening and looking out for me. Thank you Jennifer. Love, love my 2022 CR-V Hybrid. I am very fortunate to own one, thanks to your alertness. Thank you,
Thank you. I love my CR-V Hybrid. From the moment we walked in the dealership, Blake was professional and informative. He quickly followed up with any questions we had. We did not feel pressured at any point and unlike other dealerships, any information we received was consistent and above board. We had to pay a deposit and wait for the car but it came in earlier than expected which was a great surprise. Thank you for treating me well and helping me find a perfect car.
Extremely helpful. Got the car and financing done as fast as possible and all the right accessories I ordered. Would for sure buy a car here again.
Ide surely knows how to treat their customers right!!! TJ is a gem!!!! Loved my buying experience 🙂
Ide Honda is one of those rare auto dealerships that do exactly what they say they are going to do. In both leases, the price quoted was the price paid. TJ Graham was friendly and knowledgeabe, and sales manager Will Galliher provided a deal better than I could possibly expect - just like my first lease. How could I not go back there again for my next car? Great cars and great experience. What else can you ask for?
Ide Honda is one of those rare auto dealerships that do exactly what they say they are going to do. In both leases, the price quoted was the price paid. TJ Graham was friendly and knowledgeabe, and sales manager Will Galliher provided a deal better than I could possibly expect - just like my first lease. How could I not go back there again for my next car? Great cars and great experience. What else can you ask for?
I had ordered my car at another dealer in May, by September I was tired of their weak communication as I had ask for updates which were reluctantly given. (Usually it was an "I don't know" and I had to ask them to please find out). I made an appointment to finalize financial matters which was not honored and I was kept waiting 55 minutes beyond my appointment time with no acknowledgement of the inconvenience nor apology for making me wait. The moment I walked into Ide Honda I was treated like they appreciated me coming there! The ...
I have not bought a car in 12 years so was a little rusty. Brad was super helpful, knowledgeable and made the experience fun and easy. I went in on a Saturday expecting to get a new car in a few months, I ended up driving a new car home just 5 days later. Brad was knowledgeable about all features and availability and helped guide me every step of the way. Steve in finance was helpful and efficient. Great experience at IDE, loving my Pilot Trailsport
Best Honda dealer there is hands down! I have been going to Ide for at least 25 years. I trust them implicitly with everything from sales to service. Genuinely wonderful people who actually care about their customers and making sure they are driving away happy and safe! I won't ever go anywhere else!
My wife and i keep going back to Hide Honda for new vehicles solely for the guidance from Brad Constantino. He is knowledgeable, easily accessible and a pleasure to work with. My wife had an issue with a vehicle we were trading in while I was at work, Brad drove to our house and solved the issue himself. And he did it with a smile. 10/10 recommend.
My wife and i keep going back to Hide Honda for new vehicles solely for the guidance from Brad Constantino. He is knowledgeable, easily accessible and a pleasure to work with. My wife had an issue with a vehicle we were trading in while I was at work, Brad drove to our house and solved the issue himself. And he did it with a smile. 10/10 recommend.
Purchased a new Honda Accord last week. Very satisfied with Dick IDE. Would recommend to others looking for a new or used Honda in the greater Rochester area.
Purchased a new Honda Accord from Dick IDE. Very satisfied with the whole process. Would certainly recommend.
The people who work Ide are amazing and I always have excellent experiences for service and sales.
I second Anne Machi’s review of her Ide Honda experience and working with the fantastic Jenn Flammia! Jenn was very helpful & knowledgeable regarding the lease of our 2022 Civic Sport. Jenn answered all of our questions and encouraged us to ask more. On top of all that she is fun to work with and always good-natured. What can I say don’t hesitate. Stop in and give Ide Honda a try. I don’t think you will regret it.
Continued Great Service at Ide Honda this morning. I have been a customer for over 25 years. I am thankful for the service I continue to receive. Jim Milella is an outstanding representative of customer service, helpful, kind and always willing to listen. I am grateful to have this facility available to service my car. Thank you.
Julian provided a super informative and supportive environment while going through the process of buying my first car. He knows his stuff and made me feel really informed about the car buying process. I’d recommend to anyone and have already to multiple family and friends. Love my Honda 🙂
Love our new CR-V. My sales person TJ, was very professional and actually made my car buying experience fun and enjoyable! I would highly recommend Ide.
Jennifer was a pleasure to work with extremely knowledgeable and always very outgoing and pleasant did a great job and look forward with working with her again
Jennifer provided a stress free, informative, and no pressure purchasing experience. She was even able to entertain our 2 year old on our first visit! If you know what the usual car buying experience is like at “volume dealers,” I’d highly recommend stopping in at Ide. Easiest transaction our family has had with no headaches or unanswered questions. Thank you Jennifer and Ide!
Jennifer provided a stress free, informative, and no pressure purchasing experience. She was even able to entertain our 2 year old on our first visit! If you know what the usual car buying experience is like at “volume dealers,” I’d highly recommend stopping in at Ide. Easiest transaction our family has had with no headaches or unanswered questions. Thank you Jennifer and Ide!
Jennifer provided a stress free, informative, and no pressure purchasing experience. She was even able to entertain our 2 year old on our first visit! If you know what the usual car buying experience is like at “volume dealers,” I’d highly recommend stopping in at Ide. Easiest transaction our family has had with no headaches or unanswered questions. Thank you Jennifer and Ide!
Jennifer provided a stress free, informative, and no pressure purchasing experience. She was even able to entertain our 2 year old on our first visit! If you know what the usual car buying experience is like at “volume dealers,” I’d highly recommend stopping in at Ide. Easiest transaction our family has had with no headaches or unanswered questions. Thank you Jennifer and Ide!
I have had wonderful experiences at Ide. I just leased my second vehicle with Ide. Julian, the sales person that helped me is very knowledgeable, straight to the point and very friendly. Any questions that I had that he didn’t know the answer to were found out very quickly. Julian goes above and beyond in his service and caring for meeting the needs of customers. I highly recommend visiting if you are in the market.
Kevin Renna was easy to work with and made the new car buying process seamless.
Everything was fantastic . Car is phenomenal. Malinda was great . This is excellent dealership. Highly recommend.
Melinda was very attentive to details and replied to our conversations with the perfect amount of urgency I needed. She was knowledgeable, fair, and helpful. Car buying is so odd right now it was comforting having her to help me through it and understand the nuances of the landscape better than just researching it online.
My salesman Ty Shelton was amazing. He was beyond helpful. He spent the time to calculate my monthly savings on gas with my new 2018 Honda Civic!
Ide has the best customer service, from the sales team to the service team. Everyone is always very helpful and knowledgeable!
I couldn’t be happier with my car buying experience. I was very leery going into all of this as my last experience at a different dealership was very negative. But as soon as I meet Jeremy Vitale, I knew I was in good hands. He is knowledgeable, easy going, informative and helpful. He anticipated questions I didn’t even know I had!!! We were able to narrow down two used cars to choose between for my 16 year old. I had both of the Carfax reports immediately available and we compared the cars feature by feature to make sure we ...
We had a great experience at Dick IDE Honda. Leigh Quackenbush made the whole process go so smooth and very professionally. Thank you . We love our Honda..