Customer Testimonials
Very easy to work with. No pressure sales. Interacted very well with our children and made us feel extremely comfortable through the car buying process.
Quick and easy. Melinda was great! We have been very happy with our experience. This is our 2nd lease and we love it.
Melinda is always so helpful and accommodating! She is an absolute pleasure to work with! I buy all my vehicles from her and Ide Honda. Jim Milella always provides the best service in the service department!
Let me preface this with I hate car shopping. A deer, however, required me to get a new car. I was lucky to get Blake. Initially I wasn't sure if the my car would be totaled but I wanted to start looking. That didn't matter as Blake still took the time to answer questions and help with choices. I was looking for a used CRV with low mileage. He found just what I wanted and when the insurance money came through he made the full process so easy. He took the time to show me all the "...
Ide never fails me! I've recommended so many people here and they have all thanked me, I bought my 2012 accord from here a little over 4 years ago, and had an amazing experience, came back because I am ready for a new car, the car I wanted, they weren't going to have for a while, but they worked with me and found the car and will be in sooner than expected. Thanks again to the amazing team at Ide. A forever customer! Shout out to the sales rep Blake, he was great at communicating!
I cannot begin to express how grateful I am to have connected with Jennifer. After months of searching for a decent lease deal on a 2022 Honda CR-V Hybrid, I decided to take my chances at a dealership over 70 miles away from my home. I’m glad Jennifer is the one that responded to my request for information. It was refreshing to be treated with respect, kindness and professionalism. Throughout the entire process, Jennifer kept me informed of my vehicle order and promptly answered all of my questions. On the day of my delivery, she went out of her way to ...
2020 Honda Pilot Touring. Ide Honda had the best selection of used Hondas in the immediate area, and incredibly welcoming atmosphere. My thanks and appreciation to Jennifer Flammia for digging into the Ide inventory to find the vehicle that fit both my needs and financial situation. Working with Jennifer was different from previous experiences with car dealerships. This time I actually enjoyed the experience.
I went to a few dealerships before landing at Ide. I was so fortunate to be hooked up with Melinda. She was unlike all the other sales people I had encountered that were very up front that they didn't care if they sold a care or not. They made it clear my buisness made no impact. They were cocky and had very little knowledge about the cars I was interested in. Meeting Melinda was like having coffee with a friend. I felt like I had known her forever. She was soft spoken, kind and truly seemed to care if ...
I just purchased a 3 year old Honda CR-V from Ide Honda. This was my first experience working with the dealership and the salesperson Jennifer Flammia was very helpful throughout the process.
I just purchased a 3 year old Honda CR-V from Ide Honda. This was my first experience working with the dealership and the salesperson Jennifer Flammia was very helpful throughout the process.
I just purchased a 3 year old Honda CR-V from Ide Honda. This was my first experience working with the dealership and the salesperson Jennifer Flammia was very helpful throughout the process.
This is my 3rd vehicle from Ide Honda. It has always been a great experience. Melinda is been a wonderful sales rep not only during the purchase but throughout the life of the lease. I have also had great experiences with the service department.
I recently purchased from Ide Honda and worked with Kevin Renna. He was an absolute pleasure to work with. He wasn’t pushy and made it a great experience. We will work with Kevin going forward and would highly recommend working with him.
I recently purchased from Ide Honda and worked with Kevin Renna. He was an absolute pleasure to work with. He wasn’t pushy and made it a great experience. We will work with Kevin going forward and would highly recommend working with him.
I recently purchased from Ide Honda and worked with Kevin Renna. He was an absolute pleasure to work with. He wasn’t pushy and made it a great experience. We will work with Kevin going forward and would highly recommend working with him.
I recently purchased from Ide Honda and worked with Kevin Renna. He was an absolute pleasure to work with. He wasn’t pushy and made it a great experience. We will work with Kevin going forward and would highly recommend working with him.
We have worked with Jennifer several times and have always had a great experience! She is pleasant to work with and has a positive attitude. She makes the car buying process very easy and stress free!
Jenn is definitely a 5 Star Employee, I do not look forward to the process of buying a car. But it was time. By chance, Jennifer connected with me via my online search. Right away, i felt in good hands. Someone listening and looking out for me. Thank you Jennifer. Love, love my 2022 CR-V Hybrid. I am very fortunate to own one, thanks to your alertness. Thank you,
Thank you. I love my CR-V Hybrid. From the moment we walked in the dealership, Blake was professional and informative. He quickly followed up with any questions we had. We did not feel pressured at any point and unlike other dealerships, any information we received was consistent and above board. We had to pay a deposit and wait for the car but it came in earlier than expected which was a great surprise. Thank you for treating me well and helping me find a perfect car.
Extremely helpful. Got the car and financing done as fast as possible and all the right accessories I ordered. Would for sure buy a car here again.
Ide surely knows how to treat their customers right!!! TJ is a gem!!!! Loved my buying experience 🙂
Ide Honda is one of those rare auto dealerships that do exactly what they say they are going to do. In both leases, the price quoted was the price paid. TJ Graham was friendly and knowledgeabe, and sales manager Will Galliher provided a deal better than I could possibly expect - just like my first lease. How could I not go back there again for my next car? Great cars and great experience. What else can you ask for?
Ide Honda is one of those rare auto dealerships that do exactly what they say they are going to do. In both leases, the price quoted was the price paid. TJ Graham was friendly and knowledgeabe, and sales manager Will Galliher provided a deal better than I could possibly expect - just like my first lease. How could I not go back there again for my next car? Great cars and great experience. What else can you ask for?
I had ordered my car at another dealer in May, by September I was tired of their weak communication as I had ask for updates which were reluctantly given. (Usually it was an "I don't know" and I had to ask them to please find out). I made an appointment to finalize financial matters which was not honored and I was kept waiting 55 minutes beyond my appointment time with no acknowledgement of the inconvenience nor apology for making me wait. The moment I walked into Ide Honda I was treated like they appreciated me coming there! The ...
I have not bought a car in 12 years so was a little rusty. Brad was super helpful, knowledgeable and made the experience fun and easy. I went in on a Saturday expecting to get a new car in a few months, I ended up driving a new car home just 5 days later. Brad was knowledgeable about all features and availability and helped guide me every step of the way. Steve in finance was helpful and efficient. Great experience at IDE, loving my Pilot Trailsport
Best Honda dealer there is hands down! I have been going to Ide for at least 25 years. I trust them implicitly with everything from sales to service. Genuinely wonderful people who actually care about their customers and making sure they are driving away happy and safe! I won't ever go anywhere else!
My wife and i keep going back to Hide Honda for new vehicles solely for the guidance from Brad Constantino. He is knowledgeable, easily accessible and a pleasure to work with. My wife had an issue with a vehicle we were trading in while I was at work, Brad drove to our house and solved the issue himself. And he did it with a smile. 10/10 recommend.
My wife and i keep going back to Hide Honda for new vehicles solely for the guidance from Brad Constantino. He is knowledgeable, easily accessible and a pleasure to work with. My wife had an issue with a vehicle we were trading in while I was at work, Brad drove to our house and solved the issue himself. And he did it with a smile. 10/10 recommend.
Purchased a new Honda Accord last week. Very satisfied with Dick IDE. Would recommend to others looking for a new or used Honda in the greater Rochester area.
Purchased a new Honda Accord from Dick IDE. Very satisfied with the whole process. Would certainly recommend.
The people who work Ide are amazing and I always have excellent experiences for service and sales.
I second Anne Machi’s review of her Ide Honda experience and working with the fantastic Jenn Flammia! Jenn was very helpful & knowledgeable regarding the lease of our 2022 Civic Sport. Jenn answered all of our questions and encouraged us to ask more. On top of all that she is fun to work with and always good-natured. What can I say don’t hesitate. Stop in and give Ide Honda a try. I don’t think you will regret it.
Continued Great Service at Ide Honda this morning. I have been a customer for over 25 years. I am thankful for the service I continue to receive. Jim Milella is an outstanding representative of customer service, helpful, kind and always willing to listen. I am grateful to have this facility available to service my car. Thank you.
Julian provided a super informative and supportive environment while going through the process of buying my first car. He knows his stuff and made me feel really informed about the car buying process. I’d recommend to anyone and have already to multiple family and friends. Love my Honda 🙂
Love our new CR-V. My sales person TJ, was very professional and actually made my car buying experience fun and enjoyable! I would highly recommend Ide.
Jennifer was a pleasure to work with extremely knowledgeable and always very outgoing and pleasant did a great job and look forward with working with her again
Jennifer provided a stress free, informative, and no pressure purchasing experience. She was even able to entertain our 2 year old on our first visit! If you know what the usual car buying experience is like at “volume dealers,” I’d highly recommend stopping in at Ide. Easiest transaction our family has had with no headaches or unanswered questions. Thank you Jennifer and Ide!
Jennifer provided a stress free, informative, and no pressure purchasing experience. She was even able to entertain our 2 year old on our first visit! If you know what the usual car buying experience is like at “volume dealers,” I’d highly recommend stopping in at Ide. Easiest transaction our family has had with no headaches or unanswered questions. Thank you Jennifer and Ide!
Jennifer provided a stress free, informative, and no pressure purchasing experience. She was even able to entertain our 2 year old on our first visit! If you know what the usual car buying experience is like at “volume dealers,” I’d highly recommend stopping in at Ide. Easiest transaction our family has had with no headaches or unanswered questions. Thank you Jennifer and Ide!
Jennifer provided a stress free, informative, and no pressure purchasing experience. She was even able to entertain our 2 year old on our first visit! If you know what the usual car buying experience is like at “volume dealers,” I’d highly recommend stopping in at Ide. Easiest transaction our family has had with no headaches or unanswered questions. Thank you Jennifer and Ide!
I have had wonderful experiences at Ide. I just leased my second vehicle with Ide. Julian, the sales person that helped me is very knowledgeable, straight to the point and very friendly. Any questions that I had that he didn’t know the answer to were found out very quickly. Julian goes above and beyond in his service and caring for meeting the needs of customers. I highly recommend visiting if you are in the market.
Kevin Renna was easy to work with and made the new car buying process seamless.
Everything was fantastic . Car is phenomenal. Malinda was great . This is excellent dealership. Highly recommend.
Melinda was very attentive to details and replied to our conversations with the perfect amount of urgency I needed. She was knowledgeable, fair, and helpful. Car buying is so odd right now it was comforting having her to help me through it and understand the nuances of the landscape better than just researching it online.
My salesman Ty Shelton was amazing. He was beyond helpful. He spent the time to calculate my monthly savings on gas with my new 2018 Honda Civic!
Ide has the best customer service, from the sales team to the service team. Everyone is always very helpful and knowledgeable!
I couldn’t be happier with my car buying experience. I was very leery going into all of this as my last experience at a different dealership was very negative. But as soon as I meet Jeremy Vitale, I knew I was in good hands. He is knowledgeable, easy going, informative and helpful. He anticipated questions I didn’t even know I had!!! We were able to narrow down two used cars to choose between for my 16 year old. I had both of the Carfax reports immediately available and we compared the cars feature by feature to make sure we ...
We had a great experience at Dick IDE Honda. Leigh Quackenbush made the whole process go so smooth and very professionally. Thank you . We love our Honda..
I had my civic for 10 years and walked into the dealership nervous beyond belief. Jennifer welcomed me with an upbeat, fun, and down to earth personality. Needless to say, I found my dream car, and IDE has my business for life. 10/10 recommend!!
I had my civic for 10 years and walked into the dealership nervous beyond belief. Jennifer welcomed me with an upbeat, fun, and down to earth personality. Needless to say, I found my dream car, and IDE has my business for life. 10/10 recommend!!
I had my civic for 10 years and walked into the dealership nervous beyond belief. Jennifer welcomed me with an upbeat, fun, and down to earth personality. Needless to say, I found my dream car, and IDE has my business for life. 10/10 recommend!!
We are so happy with our experience with IDE Honda. Our salesman Leigh Quackenbush did an outstanding job making our experience with purchaseing our Honda smooth and hassle free. Thank you Leigh.
I had my civic for 10 years and walked into the dealership nervous beyond belief. Jennifer welcomed me with an upbeat, fun, and down to earth personality. Needless to say, I found my dream car, and IDE has my business for life. 10/10 recommend!!
was fortunate enought to be referred to Brad Constantino when searching for a vehicle. He was extremely knowledgeable, efficient and patient while seamlessly guiding me through the process. You have an extremely valuable asset in Brad. I hope you know how lucky you are to have him on your team Thanks IDE and way to go Brad!
Ty is a wonderful young man who is helpful, curtious and knows his stuff. If you need help with anything, he's your guy.
Been going to Ide Honda for over 10 years because it has consistently been a positive experience for me and my family. Highly recommend!
I was fortunate enought to be referred to Brad Constantino when searching for a vehicle. He was extremely knowledgeable, efficient and patient while seamlessly guiding me through the process. You have an extremely valuable asset in Brad. I hope you know how lucky you are to have him on your team Thanks IDE and way to go Brad!
Ty at Ide is the best!! I was looking for a new car because I got a bonus from work and wanted to treat myself! I worked with Ty and he gave me some really great options that had what I was looking for! He was such a joy to work with & super funny as well! A true gem to Ide!
Working with Ty at Ide Honda made the car leasing process so smooth. He was able to answer all my questions and ensured I had everything I needed before I drove away with my new vehicle!
Salesman Jeremy Vitale assisted me in my car buying process. He was very attentive and informative, making the process seamless and stress free. Highly recommending him to friends and family. This kind of service is why I will always return to Dick Ide for car purchasing and service. Thanks Jeremy.
The way Jeremy assisted me through the title issue I was having really made me smile in the end. He gave a genuine sense of caring going above and beyond investing his personal time and displayed transparency thru the entire process, This was not expected and set the bar really high for other reps and dealerships. I look forward to working with him again soon when my husband is ready to buy. I have a new found loyalty for him and the dealership
I couldn’t be happier with my car buying experience. I was very leery going into all of this as my last experience at a different dealership was very negative. But as soon as I meet Jeremy Vitale, I knew I was in good hands. He is knowledgeable, easy going, informative and helpful. He anticipated questions I didn’t even know I had!!! We were able to narrow down two used cars to choose between for my 16 year old. I had both of the Carfax reports immediately available and we compared the cars feature by feature to make sure we ...
I had a great experience leasing my car from Blake at Ide Honda. He really got to know me and what I needed in a vehicle. At no time did I ever feel I was being "sold" anything. Blake was not pushy and very helpful in getting me exactly what I wanted.
Ty not only helped me from the time I walked in. To the time I walked out. I was taken care of. Great staff
Recently, while searching for my possible next car, I stopped in at IDE Honda. Jeremy Vitale assisted me. He was patient, knowledgeable, and did not make me feel pressured in any way. An overall great experience due to exceptional customer service.
Ty at Ide is the best!! He worked so diligently to help me find what I was looking for! He was so honest and truly helpful. Normally I don’t like looking for a new car because some sales reps are too pushy or disingenuous but not Ty! He let me go at my own pace, kept my needs in kind and was very genuine! Truly a great addition to the Ide team!
Working with the people at Ide Honda was so easy and made the car buying process very smooth!
Blake took the time to get to know me and what I need in car. He was never pushy and very responsive. I'll be getting all my cars from Blake!
Had a great experience at Dick IDE Honda. Preston took care of me and was extremely knowledgeable about Honda products. I was able to do a test drive and had a Passport ordered within in a very short period of time.. I received the car in under 30 days..Preston went through all the features of the car when I picked it up and made sure I was satisfied with the car and answered all my questions.
I choose this dealership because of local family ownership. Along with that they have a great staff to interface with. I even told Preston at the time we made the deal that he had done a great job.
Preston was terrific! He was very helpful picking out a car and helping with a test drive. He was extremely knowledgeable about the Passport and stayed in touch with me during the waiting time for delivery. He also went through all the features of the car.
I choose this dealership because of local family ownership. Along with that they have a great staff to interface with. I even told Preston at the time we made the deal that he had done a great job.
Recently, I needed to replace my car. Relatives strongly recommended Ide Honda and Leigh Quackenbush. I don't especially enjoy car shopping, but he made it easy. I would buy from Leigh again.
After having an unfortunate experience with a competitive company, I visited Ide Honda and met Leigh Quackenbush. I was amazed at how easy it was working with Honda and drove away in my first leased Accord. When I returned at lease end, Leigh put me in a second Accord which I absolutely loved. Toward the end of the second Accord lease, I fell in love with the CR-V and Leigh worked a deal with me that I couldn't turn down. After 2.5 years, I found the CR-V was the most comfortable, practical auto I have ever driven. I recently took ...
Just bought my CRV (which I love) from Brad Constantino at Ide. It could not have been easier and my vehicle arrived sooner than expected!
I just bought a 2022 Pilot from Brad and I couldn’t be happier with the service! He answered all of my questions and was able to get me the best possible price and the car that I wanted with the limited availability. Brad kept in contact with me and let me know exactly what was going on with my car!! It was a seamless transaction with zero worries!!! I will definitely be using Brad in the future and will send people to him that are looking for a Honda!!
I just bought a 2022 Pilot from Brad and I couldn’t be happier with the service! He answered all of my questions and was able to get me the best possible price and the car that I wanted with the limited availability. Brad kept in contact with me and let me know exactly what was going on with my car!! It was a seamless transaction with zero worries!!! I will definitely be using Brad in the future and will send people to him that are looking for a Honda!!
This is my second lease with IDE Honda. I worked with Jen Flammia this time around and she was amazing. She patiently answered all of my questions, she was considerate of my needs and her communication with me was above and beyond. I highly recommend asking for her if you are looking to do business with IDE.
This is my second lease with IDE Honda. I worked with Jen this time around and she was amazing. She patiently answered all of my questions, she was considerate of my needs and her communication with me was above and beyond. I highly recommend asking for her if you are looking to do business with IDE.
Thank you to TJ Graham for a positive customer service experience at Ide Honda! TJ is friendly, & approachable. He is patient with customer questions to compare vehicle options & knowledgeable of the differences to support making the best decision for our need. We appreciated his understanding of balancing the hopes & needs of a young adult together with the parent’s needs. We’re happy to recommend him to others looking to purchase a vehicle.
TJ Graham is friendly, & approachable. He is patient with customer questions to compare vehicle options & knowledgeable of the differences to support making the best decision for our need. We appreciated his understanding of balancing the hopes & needs of a young adult together with the parent’s needs. We’d recommend him to others when looking to purchase a vehicle.
TJ Graham is friendly, & approachable. He is patient with customer questions to compare vehicle options & knowledgeable of the differences to support making the best decision for our need. We appreciated his understanding of balancing the hopes & needs of a young adult together with the parent’s needs. We’d recommend him to others when looking to purchase a vehicle.
Tj graham and the Ide Honda staff were amazing that got me the car I wanted at a good price with no hassles. They also fixed a part I noticed needed to be fixed with no proble
Tj graham and ide Honda we’re amazing I love my new Honda CRV I would recommend My friends to go see TJ at Ide Honda
This dealership was great! I love my new car and Kevin helped make the process easy.
TJ at IDE Honda gives car dealers a good name! Great help in ordering the most cost effective Honda Pilot Touring trim!!! And most helpful video links for the accessories. TJ made this purchase easy.
I just bought my 2nd Honda. I went to Ide Honda and had the pleasure of dealing with Jennifer Flammia. They had just what I was looking for and it was such an easy transaction. I will definitely refer people to Ide and will definitely go back when the time comes to get another Honda.
Julian Barona was amazing and made the entire experience very smooth and painless. I went in looking to upgrade from my current vehicle lease and left an hour later with a reserved CRV. Julian respected my time and was willing to accommodate my busy schedule. Highly recommend him for his service and his professionalism!
I had the pleasure of working with Jennifer Flammia on buying a used Honda. Ide had just what I was looking for. The transaction went smoothly and it was actually fun.
Thank You Preston for being attentive and responsive as we walked thru the car purchasing process. Your helpfulness and knowledge made the process go smoothly.
First time dealing with Ide Honda and it was easily one of the best car buying experiences ive had ! I dealt with Al Gleichauf and Jeremy Vitale both were very accommodating and without the sales pressure you sometimes get! Jeremy took all the time to answer questions and show me all the new features on the car ! They both made it a very pleasant from start to finish I would highly recommend Ide Honda to amybody looking to buy or lease a car!
We worked with Al Gleichauf andJeremy Vitale and they both made the whole experience easy and smooth! Jeremy took the time to answer any questions and without any of the high pressure sales you can get sometimes ! Highly recommend Ide honda and working with Jeremy and Al!
My husband and I had a great experience at Ide, leasing our second CRV. Leigh Quackenbush was great to work with. He was informative, thorough and pleasant. Thanks for the easy purchase! 5/5*...The Dalys
It was a pleasure to do business with TJ, his outstanding service and attention to detail in all aspects regarding the purchase of the use vehicle. TJ was highly professional, honest. Kept us informed throughout the process.
The dealership and personnel were both very welcoming, kind and courteous. We were treated very fairly and had no pressure to purchase a vehicle, even though we went in to buy a car as we had none at the time. We were given the next available sales associate, Preston Cone. He was extremely professional and informative regarding the Honda CR-V we ended up purchasing. I would highly recommend this dealership and Preston to anyone interested in purchasing a Honda vehicle.
The dealership offered everything we needed for the sale and followup service. Everyone we came into contact with was courteous and helpful. I highly recommend this dealership for anyone interested in used or new vehicles and don't want the hassle of doing it yourself.
I just bought my 3rd car from Ide Honda. I went into the dealership looking for the salesperson from whom I had purchased my last car. He had moved to a new position. I was introduced to Julian Barona. A new face, a little anxiety about how it would be to work with this new guy. He was terrific! A car purchase for me was a huge commitment. Julian made it pleasant and simple. The best part was service after the sale. With all the new technology, I needed a few tutorials. He was on it totally. Never treats me ...
I just bought my 3rd car from Ide Honda. I went into the dealership looking for the salesperson from whom I had purchased my last car. He had moved to a new position. I was introduced to Julian Barona. A new face, a little anxiety about how it would be to work with this new guy. He was terrific! A car purchase for me was a huge commitment. Julian made it pleasant and simple. The best part was service after the sale. With all the new technology, I needed a few tutorials. He was on it totally. Never treats me ...
This was our first honda and first experience with the Ide honda dealership! Jeremy Vitale and Al Gliechauf made it a very easy car purchase! There was no pressure or bull crap that you get from some dealerships! Each step of the process was thoroughly explained so there were no surprises!!! Jeremy made sure any and all questions were answered! Would highly recommend working with Jeremy and Al and Ide honda to anyone who asked !