Customer Testimonials

Happy Customers

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Facebook May 28, 2026

Jenn Flammia was outstanding! Great car buying process all the way through. Definitely recommend!

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DealerRater May 28, 2026

Jenn Flammia was outstanding!! Great car buying experience all the way through the process. Definitely Recommend!

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DealerRater May 5, 2026

Such a great experience, knowledgeable and welcoming staff, 10/10 experience leasing my new vehicle and getting rid of my old one!

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DealerRater Apr 24, 2026

I was interested in buying a new hybrid CRV which brought me to IDE Honda’s website. I looked at their site as I had a recall service on my existing CRV and I was impressed with their professionalism; let alone the service. As I perused the website looking at the available cars, I noticed that there were a few favorable reviews posted. Called the dealership and was transferred to Jennifer Flammia (a name mentioned in the reviews I read). Jenn answered the questions I had and offered a bit more information that set the stage for an appointment to ... Read More

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DealerRater Apr 24, 2026

Best leasing experience in Rochester. Just picked up my 4th leased car from Ide. I started with Will G., and now Melinda Pagliuso. She is professional, covered all the new options from 2024 too 2026. I'm definitely going back to Melinda for my next lease.

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DealerRater Apr 23, 2026

I have been leasing cars from Jennifer Flammia at IDE Honda for quite a number of years because she is an excellent sales and leasing consultant. She not only explains things in a way that is easy to understand, but she is so much fun to spend time with. I used to look at the process of buying or leasing a car as a long, drawn-out boring experience. That has not happened since I met Jennifer.

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DealerRater Apr 22, 2026

My husband and I have purchased 3 cars and are going to pick up our Honda Ridge line from Jennifer Flammia tonite. She is an absolute pleasure to work with and made a very stressful experience very pleasant! She took the time to listen and work with us to come up with a very good deal that was fair and affordable. She also sold our daughter Katelyn her first card and momma bear was there to make sure she was taken care of fairly and Jennifer got a 10/10 from mamma bear!!!! She should be commended for her knowledge, fairness and making ... Read More

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DealerRater Apr 21, 2026

Sales staff was available and attentive to our wants and needs. We had more than one test drive. We were able to go home to discuss our options.

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DealerRater Apr 13, 2026

Second purchase from the dealership, the first experience and the Service excellence brought me back. Even better the second time. Jennifer was outstanding, no pressure and she was very transparent and gave me the answers I needed to make an informed decision.

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DealerRater Apr 9, 2026

Working with Jenn was MORE BETTER than any other salesperson I have ever worked with. Thank you!

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DealerRater Apr 1, 2026

I had an excellent Experience. Brad was great. Made the process simple, I would recommend Dick Ide to anyone.

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DealerRater Mar 31, 2026

Great experience with IDE Honda and working with Jennifer. She’s always both super friendly and helpful.

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DealerRater Mar 20, 2026

Ide Honda helped me immediately and answered all of my questions thoroughly. Jen F. was a fantastic salesperson and I never expected to be able to purchase such a great new Honda so quickly and effortlessly. Thank you!

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DealerRater Mar 19, 2026

Jenn Flammia was absolutely the best fit for my vehicle purchase. She was attentive, professional and knowledgable throughout the entire process! Wouldnt go anywhere else or work with anyone else!

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Facebook Mar 10, 2026

If you are in the market for a new or used vehicle this is the spot to shop! Everyone is knowledgeable and professional. The purchase process was fast and painless. Highly recommend Ide Honda. 5 🌟 experience!

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DealerRater Feb 26, 2026

Jennifer Flammia was simply fabulous to work with. She really focused on what I was looking for, and what was best for me. The entire process was seamless, enjoyable, and stress-free. Blake Gross was also incredibly helpful in explaining coverage, options, and financials. They make a great team, and I truly can't recommend them enough. I LOVE my new CRV!

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DealerRater Feb 16, 2026

Outstanding sales service and collision shop My sales associate Jen attends to every detail even working in her day off to be sure I was able to take delivery after my first Covid was totaled from an accident. It’s her focus and expertise that makes the sale a success. Thank you Jen and thank you Blake for completing all the tasks for financing.

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Facebook Jan 18, 2026

It was a pleasure to work with Jennifer Flammia. We were unsure of which model CRV to choose and she offered unbiased information on several trim packages to help determine the one best suited to our needs. She was knowledgeable and answered all our questions. She has a great personality. We felt at ease and not pressured. She was able to give us a fair trade and discount amount. Jennifer acknowledged and appreciated that we have been long time customers of ide Honda. She was careful to show us all the features when we picked up the vehicle. Even setting ... Read More

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DealerRater Jan 18, 2026

This is our second car purchased at IDE Honda in the last two years. Emerson Benner has been our sales person on both occasion's. He is great to work with and very knowledgeable of the vehicles. He also does a thorough job of explaining and showing car features/options.

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DealerRater Jan 18, 2026

Ide Honda (and specifically Jennifer Flammia and Blake Gross) made buying a new CR-V a really pleasurable experience. All transactions were seamless, and yet relaxed and thorough. Any questions we had were answered completely. We are so happy with our new car!

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DealerRater Jan 18, 2026

It was a pleasure to work with Jennifer Flammia. We were unsure of which model CRV to choose and she offered unbiased information on several trim packages to help determine the one best suited to our needs. She was knowledgeable and answered all our questions. She has a great personality. We felt at ease and not pressured. She was able to give us a fair trade and discount amount. Jennifer acknowledged and appreciated that we have been long time customers of ide Honda. She was careful to show us all the features when we picked up the vehicle. Even setting ... Read More

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DealerRater Jan 9, 2026

Big, beautiful deals must be closed by the use of a big, beautiful pen. Who's gonna do it? You? You - Jen Flammia? Quite simply put, Jen is the gift that keeps on giving with her thoughtful, comprehensive, and comedic approach to selling cars. She deserves a corner office, seats in the new bill's stadium and a raise! My review from when we purchased back in 2024... 5-star car buying experience start to finish! Our IDE Honda sales consultant, Jennifer Flammia, got us into a like new 2022 AWD Honda Pilot Special Edition, black on black with only 18k miles! ... Read More

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Facebook Jan 8, 2026

Great experience working with Jen! She was knowledgable, helpful and transparent. The whole process was quick and pretty easy!

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DealerRater Jan 6, 2026

Relied on Jim Milella for service on 3 Honda CRV’s. Great attention to detail and sevvice. He’s the best. P. Debes.

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DealerRater Jan 3, 2026

Adam was great to work with. Answered all my questions and really listened to what I wanted. He made the process very easy.

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DealerRater Dec 17, 2025

Worked with Jennifer Flammia at Ide Honda and was very pleased with her directness and no games. She is a person of her word, and I sincerely appreciated working with her. Very professional and knowledgeable about the product. She was able to sync my iPhone 17 with the Passport Trailsport Elite without any trouble, even when others were unable to do so. She took me through the whole vehicle, including the tech, and when she finished, I had a great understanding of the vehicle. I highly recommend the dealership and working with Jennifer! I believe I worked with Blake in finance, ... Read More

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DealerRater Dec 13, 2025

Great experience with our latest Honda Pilot lease. Jennifer was great! Super helpful and provided all the information I needed and helped us find the right trim.

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DealerRater Dec 8, 2025

Very rude , loud, condescending, doesn’t listen , degrades staff in front of customer making both customer and staff uncomfortable. Driving customers away from IDE . Shall report him to owner Mitch IDE .

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DealerRater Dec 2, 2025

I had an amazing experience working with Jen Flammia! She goes above and beyond, made the entire process smooth, transparent and stress free from start to finish. Jen was incredibly knowledgeable, answered all my questions and genuinely cared about helping me find the right car for my needs and budget. Highly recommend!!

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DealerRater Dec 2, 2025

Our sales associate Joe :Latus was a pleasure to work with. He was very professional well informed and simplified our transaction. I highly recommend this dealership. They treat you like a person and not like just another sale.

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DealerRater Nov 18, 2025

From initial email contact to finalizing the deal, Emerson was a pleasure to work with. We felt confident that we got the right car at the right price. We also traded in our truck and got the trade in price we wanted. Ide Honda had a huge inventory to choose from. 100% satisfaction.

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DealerRater Nov 13, 2025

Ide Honda was so great from my first phone call to closing up shop with them at the end of their night Tuesday night! Thank you so much Jenn Flammia for the easiest switch from one vehicle to another! My new girl is OUTSTANDING!!

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Facebook Nov 12, 2025

Ide Honda was so great from my first phone call to closing up shop with them at the end of their night last night! Thank you so much Jenn Flammia for the easiest switch from one vehicle to another! My new girl is OUTSTANDING!!

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DealerRater Nov 12, 2025

Right from the beginning Jennifer was phenomenal! I came in with a list of items that I needed to check off in finding the right vehicle for me and we worked through them all quite quickly. I am very happy with my new Honda CRV Hybrid and can't thank her enough for all of the work she put in for me. Highly recommended. Thank you Jenn !

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DealerRater Nov 10, 2025

Recently purchased a CRV Touring Hybrid at Ide Honda and had a wonderful experience. Jennifer was amazing to work with. Was able to anticipate my questions and was knowledgeable about the CRV new features. A great experience!

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Facebook Nov 8, 2025

Best car buying experience I have ever had. I unexpectedly needed to purchase a new vehicle, and I heard from my mechanic, coworker, and and a couple of my own clients tell me Honda has such a good reputation and if I was interested in checking out a Honda that I should go to IDE Honda. I was on a time crunch to get a new car so I showed up to the dealer first things in the morning knowing what I wanted. I met Jennifer, 10/10 in personality and communication. She was friendly, honest, she listened and made sure we ... Read More

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DealerRater Nov 8, 2025

Honda is new brand for me and I wanted to say the experience at Ide Honda was easy and relaxed. Brad Constantino is a great salesman, low pressure and he knows his product. The entire process was smooth and efficient. I would gladly recommend Brad to my friends.

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DealerRater Oct 25, 2025

Emerson Benner helped us find the best used Honda Pilot for our needs and budget. He was professional and friendly.

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DealerRater Oct 15, 2025

Jennifer Flammia gave me the best car buying experience I have ever had. She is very bright, has intimate knowledge of the Honda line, and is the most enthusiastic. She surprised me with her knowledge of how to link both Iphone and Android phones into the Honda. Delivery was very smooth. Kiersten Herman was very clear in explaining the vehicle warranty offered by Ide Honda. I appreciate the fact that she was not high pressure. Very easy to talk to and work with.

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DealerRater Oct 11, 2025

Great service and smooth buying process. The team at ide Honda with Emerson benner took care of everything and made sure I left happy with my new car.

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DealerRater Oct 7, 2025

Jennifer Flammia made the entire car-buying process seamless and enjoyable at Ide Honda. She was professional, knowledgeable, and fun to work with. What stood out was her transparency—everything was explained clearly and honestly, with no pressure or surprises. She took the time to help us work through which vehicle would best suit our needs. I love my first Honda CR-V Hybrid Sport. I highly recommend!

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DealerRater Oct 4, 2025

I recently leased a Honda Prologue from Ide. Sales consultant Jenn Flammia was super helpful and patient with my many questions (this is my first EV). Everyone on the sales team was great to work with and made this a smooth and easy experience.

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DealerRater Sep 21, 2025

We have all had the experience of a salesperson talking down the opposition or a company glorifying itself in areas of the customers least importance while forgetting the end goal of locking in a sale. Upon calling IDE Honda after one of these experiences, we were immediately transported to a different car buying dimension. Jen assured us the vehicle we were looking for was on site and had it ready for our test drive upon our arrival. It was perfect, we gave Jen our numbers we wanted to be at and she exceeded both the payment amount as well as ... Read More

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Facebook Sep 11, 2025

We had such a wonderful experience working with Jennifer Flammia. From the moment we walked in, she went above and beyond to help us find the very best used car out there. She was incredibly accommodating, patient, and truly had our best interests in mind. Her delightful personality made the entire process fun, easy, and never overwhelming. It felt less like a stressful car-buying experience and more like working with a trusted friend. We couldn’t be happier with our purchase and would highly recommend her to anyone looking for a car!

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DealerRater Sep 11, 2025

We had such a wonderful experience working with Jennifer Flammia. From the moment we walked in, she went above and beyond to help us find the very best used car out there. She was incredibly accommodating, patient, and truly had our best interests in mind. Her delightful personality made the entire process fun, easy, and never overwhelming. It felt less like a stressful car-buying experience and more like working with a trusted friend. We couldn’t be happier with our purchase and would highly recommend her to anyone looking for a car!

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DealerRater Sep 8, 2025

***ATTENTION BUYERS*** I’m extremely disappointed with my experience at this dealership. I was verbally promised a 6.59% interest rate, only to later discover the paperwork had me locked in at 6.99%. When I returned to point out the issue, management refused to correct it or make it right. That small “oversight” didn't seem like much to him, but over the life of a loan it adds up to hundreds of dollars out of my pocket.This shows a serious lack of transparency and integrity. If a dealership can’t honor the numbers they promise, how can you trust them with ... Read More

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Facebook Aug 29, 2025

We were out looking at viechles on Tuesday and wasn't having much luck with another dealer. So we went over to Ide Honda and to look at the one CRV that was on the website. We met up with a great sales associate Emerson and he told us all about the car we wanted to look at. He had to get it from another lot and did not keep us waiting for long. Long story short we ended up buying the CRV. It was nice to talk with Emerson and we appreciated the fact that he did not try ... Read More

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DealerRater Aug 28, 2025

We have purchased several cars from Dick Ide Honda and had all of our Honda's serviced there. This new Prologue was purchased with the help of Jennifer Flammia. She made this purchased both fun and easy. My son purchased the exact same model and color one week before with Jennifer's help. He highly recommended this car and Jennifer in particular. Jennifer is an excellent sales person and I would highly recommend her if you are thinking of purchasing a car from Dick Ide Honda.

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DealerRater Aug 26, 2025

A longtime Honda and Ide customer, I leased a new HRV this month after owning a 2014 CRV since the day it was returned from a prior lease in 2017. I'm elderly and just getting used to all the new tech in my HRV, but am loving it's great comfort, handling, and quality which are consistently typical with what I'm used to. My salesman, Brad Constantino (with impressive personality and knowledge), was thorough, thoughtful, patient, and most helpful (I have hearing issues and some disability) in navigating me through the system. He even adapted an arm on the back ... Read More

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Facebook Aug 26, 2025

Recently purchased 2025 CRV EXL from Jenn. She is such a delightful, informative and enthusiastic sales person who puts YOU first! Jenn listened to my wants, made helpful suggestions, let me test drive several cars and you know your new car is her sole focus! Absolutely guarantee you will be most satisfied with Jenn😁 I have been a customer of IDE since 2003. Highly recommend IDE and Jenn...you will be happy you went to IDE🤩

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DealerRater Aug 25, 2025

I purchased a 2025 CRV EXL from Jenn. She is such a delightful, informative and enthusiastic sales person who puts YOU first! She listened to my needs,made helpful suggestions, let me test drive several cars and you know your new car is her sole focus! Absolutely guarantee you will be most satisfied with her😁 I have been a customer of IDE HONDA since 2003. Highly recommend IDE and JENN..You will be happy you went to IDE🤩

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DealerRater Aug 21, 2025

I had a wonderful experience from beginning to end. Jennifer adjusted to my personality and made myself and my son feel at ease. Car buying stresses me out. This was not the case. She answered all our questions, even when we asked the same ones more than once. Jennifer explained all the features of the CRV and explained the process of leasing so we were left with NO questions. She stayed in contact via email and respected our time. Finally, she even took care of switching the insurance from the old to the new. Jennifer and IDE Honda is where ... Read More

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DealerRater Aug 18, 2025

I’d recommend Emerson at IDE Honda! Very quick and professional. Overall great person to work with! Thank you! Kim

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DealerRater Aug 11, 2025

Jennifer Flammia was a pleasure to work with. She is extremely knowledgable about the product she sells and was able to answer all my questions. Jennifer was very helpful with the set up of my phone and electronics, saving me much frustration. Ide Honda always provides a pleasurable experience, and Jenifer is a large part of that for me.

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DealerRater Aug 8, 2025

I had a great experience with Emerson at Ide Honda. was friendly, knowledgeable, and communicative throughout the whole process. He was patient and made sure to answer all questions. I highly recommend him to anyone looking to purchase a car.

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DealerRater Aug 8, 2025

I just have to say the Ide Honda is by far the best Dealership. From the moment I went in and met Jennifer, I was super pumped up. Jenn was engaging and made the process super fun. If you are making an appointment for finance or lease Jenn is the one to make an appointment with!

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Facebook Jul 31, 2025

I had a good experience working with Jennifer Flammia during my recent car purchase. I knew what I wanted and Jen made the process smooth & transparent without any pressure. I’m happy with the car performance & comfort. Would recommend IDE Honda to anyone buying a car.

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DealerRater Jul 31, 2025

I had a good experience working with Jennifer Flammia during my recent car purchase. I knew what I wanted and Jen made the process smooth & transparent without any pressure. I’m happy with the car performance & comfort. Would recommend IDE Honda to anyone buying a car.

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DealerRater Jul 11, 2025

I had a great experience at Ide Honda when purchasing my Honda Accord. I worked with Jennifer Flammia. No intimidation, straight forward, and Jen was very patient with me. 1 st time purchasing a car on my own in over 10 years and had no clue what I wanted. She never rushed me or pressured me. Thank you Jen!

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DealerRater Jul 1, 2025

Jen showed me all the trim levels of Accords so that I could make an informed choice. She had everything ready to go when I came in to pick up the vehicle.

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DealerRater Jun 25, 2025

We went in with an idea of what we wanted, and Jennifer helped move us to getting something that fit that idea. She only assisted at each step with trying to get us into a vehicle that fit what we needed for our lifestyle and with the budget we had in mind. Anytime we said no or not interested it wasn't brought up again and stayed dropped as we looked into different options. It made this whole process easy and why we went from window shopping to actually making a purchase. Would absolutely recommend IDE and Jennifer to anyone ... Read More

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DealerRater Jun 25, 2025

Emerson took GREAT care of my son on getting his very first brand new vehicle! He got the 2025 Honda Accord SE, and he loves it so much!! Thank you Emerson, you are the BEST!!!!!!! Also , thanks to Kiersten H & Adam W for their help with this as well!

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DealerRater Jun 11, 2025

I always work with Jennifer Flammia in sales at Ide Honda. She is fantastic at her craft and so easy to work with. Buying a car is actually fun with her!!

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DealerRater Jun 7, 2025

Everyone was very friendly and helpful, especially Joe Latus. He made our first time purchase of a Honda very easy and quite pleasant, unlikeour experiences with other dealerships in the past.

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DealerRater Jun 3, 2025

Jennifer Flammia was my salesperson. She has an amazing personality and is a pleasure to work with. This is my second lease with her and Ide Honda and I will definitely go back. The whole process of getting a new car was easy!

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DealerRater May 19, 2025

Jennifer is amazing! Wouldn’t go to anyone else! Personality is amazing! Kind, magical, supportive! Jennifer has helped me with my last two Hondas and I’ll keep coming back for more! Jennifer you ROCK! Keep shinning and never stop sparkling! I appreciate you so much! IDE is so lucky to have you on their team!! 🥇

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DealerRater May 2, 2025

I recently purchased a 2025 Honda CR-V Sport Touring from Ide Honda, and I can confidently say that Joe Latus is the epitome of professionalism and excellence. From the very first interaction, Joe demonstrated exceptional product knowledge, clear communication, and genuine enthusiasm. He guided me through every step of the process with patience and care, taking the time to thoroughly explain the vehicle’s advanced features and ensure I felt completely comfortable with my decision. Joe’s dedication to customer satisfaction is truly commendable. He went above and beyond to provide a seamless, pressure-free experience. I left the dealership not only ... Read More

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DealerRater Apr 28, 2025

I am a long time customer, however there was a major misfire with several people and it's taken 3 weeks or so to handle a question that required perhaps a wp second answer to resolve.

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Facebook Apr 24, 2025

I had a great experience buying a car here recently. Everyone was friendly and professional. My salesperson, Emerson, was helpful and knowledgeable. He guided me in figuring out what would be the best car for me. No rush, no pressure. I highly recommend the dealership and Emerson.

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Facebook Apr 24, 2025

Go see Jennifer Flammia when you visit IDE Honda. Very helpful and knowledgeable. She loves her job !

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DealerRater Apr 19, 2025

I purchased a Civic Hybrid this week at Ide Honda. Jen Flammia was my service consultant. She understands her customers and m is her products. Gerry the finance consultant also knows well the financial transactions. Both Jen and Gerry contributed to making my purchase successful

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DealerRater Apr 17, 2025

Came in for serviced expecting it to take up to 3 hours (as I had previously asked when I made appointment how much time it would take). Was in and out in less than 90 minutes. Yousef checked me in and out, was extremely courteous and helpful, reminded me about a cabin filter change that I also had done. This is my first experience with a leased vehicle and Ide has been wonderful with making sure I keep up with required maintenance and the best options to keep things running.

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DealerRater Apr 11, 2025

I had my 2023 Ridgeline serviced at IDE HONDA . My service advisor was Yousef Abusbeih. Yousef was most accommodating, and the vehicle service was completed in less than an hour. I have had all my vehicle service done at IDE HONDA and recommend it.

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DealerRater Apr 4, 2025

Jim Milella is my go-to Service Advisor. Taking you car in for service can be a very daunting experience, yet Jim has made each and every experience a positive one. I trust him, implicitly. I know that what he advises and recommends is the truth. Every interaction is friendly and honest. Also, his response time and attention to detail is second to none. He is a huge asset to Ide Honda....and keeps me coming back for service....and another Honda vehicle in the future. THANK YOU, JIM!!!!

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DealerRater Mar 27, 2025

I had a lot of routine maintenance work done on my car today. Yousef kept me updated every step of the way. I appreciated his explanations of everything being done to my car and there was no pressure to agree to suggestions, even though I did. agree to have everything done. It was a pleasure working with Yousef and everyone at Ide Honda.

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DealerRater Mar 22, 2025

Jennifer Flammia was great in helping us obtaining our new 2025 RidgeLine She was fun to work with and pleasant. She earned a 5 star rating!

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DealerRater Mar 13, 2025

I just purchased a new Honda CR-V Sport Touring from Emerson Benner. It was a very positive experience all around. He was very knowledgeable, took a lot of time with me, explained features of the car and answered all my questions. I felt very comfortable with my purchase and would definitely recommend Ide Honda and Emerson to anyone. I'm very happy with my CR-V !

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DealerRater Mar 12, 2025

It was a pleasure to work with Jennifer Flammia at Ide Honda in Penfield! Buying a new car is a stressful experience but she was honest, up front and patient through the entire process. With her support, I am in a beautiful new CRV hybrid!

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DealerRater Mar 4, 2025

Jen Flammia hooked me up with an HRV Sport lease - she was great to work with, very knowledgeable, relatable and helpful. Turns out we had a few friends in common so I felt very comfortable working with her. The experience was very easy and organized but the best part is I never felt pushed or rushed.

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DealerRater Feb 22, 2025

IDE Honda is located just a few miles from us. In 2015 we purchased our first Honda from them, and returned in 2025 to make our second purchase - a CR-V Hybrid. Our sales person was Jennifer Flammia and she was tremendous! Jen was easy to work with; she was very knowledgeable of all the features on the vehicle we test drove and went above and beyond answering all of our questions. We would highly recommend her to anyone looking to purchase a Honda!

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DealerRater Feb 20, 2025

I just leased a new vehicle from Ide Honda. I had such a pleasant experience working with Jennifer Flammia. My previous lease was ending, and Jennifer laid out the different options available to me, including keeping my current CRV, upgrading to an electric car, or getting something less expensive but still a good ride. I ended up leasing a brand new Honda HRV Sport. What an easy and pleasant experience was working with Jennifer. I didn't feel like I was pushed or felt rushed into getting something I didn't want. I would recommend Jennifer Flammia if you're ... Read More

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DealerRater Feb 17, 2025

This was my second time purchasing a car from Ide Honda and my experience was just as great as the first time (I went from a Fit to a CRV). Melinda was great to work with and provided exceptional customer service. She took the time to show me various cars and allowed me to test drive them, and answered all my questions. Buying a car is a daunting process, but Melinda made it simple and straightforward. I'll be sure to refer other people I know to Melinda and Ide Honda when they are in the market for a new ... Read More

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DealerRater Feb 13, 2025

Straight's Sporty Honda Accord 2024! Melinda Pagiluso our sales rep was given the task of helping me find the car that would fit my needs wants and desires. Coming from a Dodge Charger RT with 350 HP! The patience and persistence from Melinda she was made for this Job / Task! Not only did she listen to what I wanted. This skill to have is AMAZING! Many don't have this in the world today. Melinda recommended by far based on my swagger and FIT! Her choice for me was 100 % on. I love my New Honda Sport Hybrid Accord. It's powerful ... Read More

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DealerRater Feb 9, 2025

My new CRV, from Honda, was exactly what I was looking for. It rides beautifully and the many features are user friendly. Melissa, the Honda Associate, was friendly, flexible, and incredibly knowledgeable. She went out of her way to work with my tight schedule. Melissa made the entire process of buying a new car smooth and efficient. I am deeply grateful for that, her kindness, and the professionalism she displayed at all times. Thank you Honda!

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DealerRater Feb 6, 2025

Brad was our salesman he went way out of the way to help us reach a decision on the Ridgeline we purchased.

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DealerRater Feb 6, 2025

We wanted to take the time to recognize one of your sales reps Melinda Pagiluso for providing an exceptional customer experience when turning in our '22 Honda Accord lease. Melinda was our original salesperson back in 2022 and left an impression with us then with her follow up, follow through, and friendly disposition. When my lease end date was approaching unfortunately I could not locate a new Honda in the color that I wanted so I went in a different direction with a new lease. We reached out to Melinda to see if turning in our current lease a few months early ... Read More

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Facebook Feb 5, 2025

Salesperson (Joe) was very friendly, and answered all my (many) questions. If he wasn’t sure about something, he would inquire about it. He explained the features of my car while we sat in it, and I took a test drive. All paperwork was in order, and my new car ready to go in 24 hours. I would highly recommend Duck Ide in Penfield.

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Facebook Feb 1, 2025

Yousef was very helpful when I got service done on my car. Thanks Yousef!!

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DealerRater Jan 31, 2025

I decided it was time to buy a new car and bought a another Honda CRV. This is my third CRV and my second one from IDE Honda. I worked with Jennifer Flammia during my sales process and she was knowledgeable, very helpful, and even made it an enjoyable experience. She took the extra time to review and demonstrate the various new features of the CRV and explained how they work. Jennifer also went above and beyond the normal sales support. When I was driving in to get my new CRV, I was wondering where was I going to get ... Read More

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Facebook Jan 29, 2025

I was in need of a car and we started our car buying day at Ide Honda. I drove one car the Civic and bought it right then. Julian greeted us was helpful in showing us what was available after getting information from us as to what I was looking for. Thanks to Julian and Ide Honda for a great buying experience.

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DealerRater Jan 29, 2025

My mom and I just adored Jen!!!! She was so nice and made our experience leasing that much easier:) I'll definitely go back to her next time.... Thx again Jen

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DealerRater Jan 27, 2025

Been with Brad for a total of 10 cars between my husband and me . Brad is very knowledgeable and explains all the benefits and features of all our cars. Brad is are Honda dealer because we trust him and have never been steered wrong with him. Thanks Brad!

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DealerRater Jan 24, 2025

I prefer leasing my cars. This is the 4th time I have leased from Ide Honda. I am a repeat customer of Sales Rep Jennifer Fammia because she has always made the process extremely painless and so smooth. She gave me all options for which model and had all financing data so I could stay within my budget. So simple. I appreciated a smooth transition from returning my last leased vehicle to getting my new one. She did a great job and I very much like Ide Honda.

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Facebook Jan 7, 2025

Melissa was amazing through the whole process!! I would recommend Melissa at IDE Honda, it was easy and fun! I already recommended a couple friends to her because she is amazing!!! Out of all of the Hondas I’ve bought through the years , Melissa by far was the best salesperson that I’ve ever had the pleasure of working with.

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DealerRater Jan 6, 2025

Love love love my new Honda accord and Jenn was awesome at closing the deal. She made it quick, simple and easy….fun too😀

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DealerRater Jan 4, 2025

I was referred to John Ventura via a mutual acquaintance. He made it so simple to try the car & then figure out a trade in or not... He never made me feel pressured and he got me a great deal!! Thanks John! Maureen Hegarty

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DealerRater Dec 28, 2024

Jennifer is such a queen! I loved working with her! 11/10 for sure! If you are looking to buy or lease a vehicle as for Jennifer. I had such an amazing experience!

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Facebook Dec 26, 2024

I showed up 2 days ago DESPERATE and in need of a reliable car asap. My previously owned car suddenly stopped working. The IDE honda team made a reasonable offer for my not working vehicle in trade value and gave me a discounted rate on the used car I was looking to purchase! Not once did anyone try to take advantage of my situation. They offered me exactly what I was looking for and even helped me to find the right vehicle within my desired price range. Not once did any one try to up sale me. The car sales man, ... Read More

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DealerRater Dec 21, 2024

Go see Jennifer Flammia at IDE Honda. She took the confusion out of buying a new car and made it fun and enjoyable! I highly recommend Jennifer and Ide.

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DealerRater Dec 18, 2024

5 star review! I have been going to Melinda for a number of years and I will never go any where else. She makes buying a car easier than buying groceries! I am so happy with my new ride! Thank you Melinda!!!

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