Customer Testimonials
Our experience at Ide Honda not only provided us with a seamless process of buying a car, but solidified the fact that I won't go anywhere else from now on to buy a Honda. The entire team treated my family like their own and made the car buying experience stress free. Roberto did anything he could and more to make sure my wife and I were happy, and even made it a priority to make sure my 2 year old daughter was having a good time, which is important to me. I really appreciate the amazing team Roberto lined us up with. Jacob in finances and Gerry who knew everything there is to know about the CRV. Both were very friendly and amazing at what they do. There is no question, when the time comes for me to replace my 06 Civic, I will be going straight back to Ide Honda to get a new one. Thank you everybody!!
Our experience at Ide Honda not only provided us with a seamless process of buying a car, but solidified the fact that I won't go anywhere else from now on to buy a Honda. The entire team treated my family like their own and made the car buying experience stress free. Roberto did anything he could and more to make sure my wife and I were happy, and even made it a priority to make sure my 2 year old daughter was having a good time, which is important to me. I really appreciate the amazing team Roberto lined us up with. Jacob in finances and Gerry who knew everything there is to know about the CRV. Both were very friendly and amazing at what they do. There is no question, when the time comes for me to replace my 06 Civic, I will be going straight back to Ide Honda to get a new one. Thank you everybody!!
This review is long overdue, but my wife and I were looking to upgrade to a small family size car since our previous vehicle had begun having more issues and just wasn't safe. Having heard so many great things about Ide Honda I figured it was worth giving them a try since I love everything Honda. Our experience could not have been better. The entire team treated us like royalty and more importantly to me, they were all very welcoming. We had our two year old daughter with us and Roberto was quick to go above and beyond to ensure she was happy. I feel guilty that it took me this long to write this review because Roberto was simply the most enjoyable and honest person I have ever had the pleasure of buying a car from. He treated my family like his own and went far beyond what we expected, even helping us get rid of our old car without us having to ask. His priority was to make sure we had a great experience. He did so by lining us up with Gerry, who was very knowledgable and kind throughout the whole process, and Jake in finances, who made the entire process seamless. These three guys we dealt with during our visit made us feel like we were their top priority and were so friendly to us. I do plan on buying a new civic when my 06 finally decides to die, and without hesitating, I would go right back to Ide to get it.
Our experience at Ide Honda not only provided us with a seamless process of buying a car, but solidified the fact that I won't go anywhere else from now on to buy a Honda. The entire team treated my family like their own and made the car buying experience stress free. Roberto did anything he could and more to make sure my wife and I were happy, and even made it a priority to make sure my 2 year old daughter was having a good time, which is important to me. I really appreciate the amazing team Roberto lined us up with. Jacob in finances and Gerry who knew everything there is to know about the CRV. Both were very friendly and amazing at what they do. There is no question, when the time comes for me to replace my 06 Civic, I will be going straight back to Ide Honda to get a new one. Thank you everybody!!
Our experience at Ide Honda not only provided us with a seamless process of buying a car, but solidified the fact that I won't go anywhere else from now on to buy a Honda. The entire team treated my family like their own and made the car buying experience stress free. Roberto did anything he could and more to make sure my wife and I were happy, and even made it a priority to make sure my 2 year old daughter was having a good time, which is important to me. I really appreciate the amazing team Roberto lined us up with. Jacob in finances and Gerry who knew everything there is to know about the CRV. Both were very friendly and amazing at what they do. There is no question, when the time comes for me to replace my 06 Civic, I will be going straight back to Ide Honda to get a new one. Thank you everybody!!
Good sales team and great service department.
Purchased a used 2013 Civic in September of 2016 for our daughter, a used 2014 Accord in April of 2017 for our son, and a brand new 2017 Ridgeline in September of 2017 for me!!! Three for three. No issues, no hassles, just a very good experience each time. Thank you Doug, Leigh & Ken. You folks are a pleasure to deal with.
Very polite and responsive sales person, found the exact car I wanted. Financing, selecting and pick up was very smooth. I would definitely recommend this dealership! No pressure.
This is our third vehicle purchased from IDE. We love their service dept and their sales dept. This time they were able to get the car that I wanted from Buffalo since there were none in Rochester. Jacob gave me an appropriate price and there were no high pressure sales tactics from Will. The extended service contracts are well priced rather than price gouging. IDE wants repeat customers and we are!
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