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Our Reviews
Great service for a recall and it was easy to schedule an appointment. Chris Boccheciamp had my car in and out of there in less than an hour. Thanks!
Josh Edmonds is the best CSR I’ve dealt with at Ide Honda. He takes customer expectations personally. And, represents your organization well. Nice guy. Competent. Has a great personality. He’s my guy! Gary Clemens
So far, no issues. Always courteous, prompt and up-front with recommended services and pricing. If you have to wait, the waiting area is always stocked with coffee/snacks and a lot of seating/desks to do some work on the go. They are popular/busy so rarely do I expect to get an appointment right away, but it’s usually much quicker if I say I’m dropping off.
Absolutely amazing. Blake went above and behind to help me get behind the wheel of a 2020 Honda. Great help
This is easily my most preferred place to get my car serviced in town. Ide Honda is quick and efficient, and their services are often better priced than their competitors. I just had an oil change done, and I was out of there in under an hour. While I waited, I enjoyed complementary snacks and beverages. They really go above and beyond here to make sure their clients are happy and well-taken care of. No reason to go anywhere else.
Jim is always so easy to work with and accommodating.
Outstanding customer service.
Courteous, knowledgeable service advisors. Heather took care of things very well this time and Jim Milella always gets things done for me. Service is great. Car is returned clean. Super service - for over 30 years!
I've always been satisfied with Ide Honda. Kudos on a job well done Jim.
Excellent service by my service adviser Chris. Thank you!
Brad Constantino was wonderful in helping me do my trade-in. Friendly, knowledgeable, and efficient. I highly recommend you seek him out for your next car.
Jim Milella continues to be the familiar, friendly, reliable, trustworthy face of Ide Honda's Service Department. Reaching a real someone at the Service Dept. by phone has become more difficult since the place started using the digital assistant "Stella": it has limited capabilities (hardly any "I" in its AI algorithm), and one doesn't know if voice messages are received or acted upon. -DL, 9/22/2023
Jim Milella is a great rep for the Service Dept! Always a pleasure!
Jim Milella and his team are trustworthy and efficient. Always a good experience. Thanks
I experienced excellent service at Ide Honda. Jennifer F. was thorough and efficient throughout the buying process. I highly recommended Ide Honda.
Our Accord was going in for its annual inspection, etc. The service writer, Jim, was helpful and was a pleasure to work with.
Great experience and would definitely recommend. Purchased my first ever vehicle at this location, and everything went very smooth. Juan was my salesman, he did a fantastic job and is very knowledgeable! 10/10 experience and would recommend to others!
Have continued to have great support from my service representative Jim Milella the past 7 years…. Thanks to you Jim

Welcome to Ide Honda
Thanks for visiting the Ide Honda website. We are a local family owned and operated Honda Dealership in Rochester, NY. If you’re looking for a new honda for sale in Rochester or used honda for sale in Penfield, we’d be happy to help! We also can help you with Penfield area service and maintenance on your vehicle. If you need tires, brakes… or even a wiper blade, we can help with that too. Basically, we’re your 1 stop shop for all of your automotive needs.
So, when you’re in the market for your next car from a New York car dealership, please come visit us at Ide Honda and give us the opportunity to earn your business. Ahh, gotta love that new car smell! It’s exciting to get the keys to your new car… well, at least it should be. Honda Accord lease specials, Honda CR-V lease specials, and Honda Civic lease specials are at our location in Penfield near Rochester.
Unfortunately, sometimes this can get ruined by a bad car buying experience. That’s not right!
Well, at Ide Honda, your NY car dealership, we strive to make car buying easy and fun for you every step of the way. The way it should be! We have a simple approach, listen to your needs, get you the information you’re looking for, and get you a great deal on a car you’re going to love. We don’t pressure you, and we don’t play games. It’s that simple at our New York car dealership.
Don’t just take our word for it, read all the Ide Honda reviews.
