Came in for serviced expecting it to take up to 3 hours (as I had previously asked when I made appointment how much time it would take). Was in and out in less than 90 minutes. Yousef checked me in and out, was extremely courteous and helpful, reminded me about a cabin filter change that I also had done. This is my first experience with a leased vehicle and Ide has been wonderful with making sure I keep up with required maintenance and the best options to keep things running.

I had my 2023 Ridgeline serviced at IDE HONDA . My service advisor was Yousef Abusbeih. Yousef was most accommodating, and the vehicle service was completed in less than an hour. I have had all my vehicle service done at IDE HONDA and recommend it.

Jim Milella is my go-to Service Advisor. Taking you car in for service can be a very daunting experience, yet Jim has made each and every experience a positive one. I trust him, implicitly. I know that what he advises and recommends is the truth. Every interaction is friendly and honest. Also, his response time and attention to detail is second to none. He is a huge asset to Ide Honda....and keeps me coming back for service....and another Honda vehicle in the future. THANK YOU, JIM!!!!

I had a lot of routine maintenance work done on my car today. Yousef kept me updated every step of the way. I appreciated his explanations of everything being done to my car and there was no pressure to agree to suggestions, even though I did. agree to have everything done. It was a pleasure working with Yousef and everyone at Ide Honda.

Jennifer Flammia was great in helping us obtaining our new 2025 RidgeLine She was fun to work with and pleasant. She earned a 5 star rating!

I just purchased a new Honda CR-V Sport Touring from Emerson Benner. It was a very positive experience all around. He was very knowledgeable, took a lot of time with me, explained features of the car and answered all my questions. I felt very comfortable with my purchase and would definitely recommend Ide Honda and Emerson to anyone. I'm very happy with my CR-V !

It was a pleasure to work with Jennifer Flammia at Ide Honda in Penfield! Buying a new car is a stressful experience but she was honest, up front and patient through the entire process. With her support, I am in a beautiful new CRV hybrid!

Jen Flammia hooked me up with an HRV Sport lease - she was great to work with, very knowledgeable, relatable and helpful. Turns out we had a few friends in common so I felt very comfortable working with her. The experience was very easy and organized but the best part is I never felt pushed or rushed.

Just picked up my second leased Civic and worked with Jennifer for the second time. She is the best, easy to work with and very efficient. Anyone going to Ide, I highly recommend you requesting to work with Jennifer. You won’t have any regrets!

Straight's Sporty Honda Accord 2024! Melinda Pagiluso our sales rep was given the task of helping me find the car that would fit my needs wants and desires. Coming from a Dodge Charger RT with 350 HP! The patience and persistence from Melinda she was made for this Job / Task! Not only did she listen to what I wanted. This skill to have is AMAZING! Many don't have this in the world today. Melinda recommended by far based on my swagger and FIT! Her choice for me was 100 % on. I love my New Honda Sport Hybrid Accord. It's powerful and fast enough for me. Note: The gas mileage is Amazing! I highly recommend purchasing a Car form IDE. Best Experience by far! Straight's Sporty Hybrid! Jason Harrison ;-)

IDE Honda is located just a few miles from us. In 2015 we purchased our first Honda from them, and returned in 2025 to make our second purchase - a CR-V Hybrid. Our sales person was Jennifer Flammia and she was tremendous! Jen was easy to work with; she was very knowledgeable of all the features on the vehicle we test drove and went above and beyond answering all of our questions. We would highly recommend her to anyone looking to purchase a Honda!

I just leased a new vehicle from Ide Honda. I had such a pleasant experience working with Jennifer Flammia. My previous lease was ending, and Jennifer laid out the different options available to me, including keeping my current CRV, upgrading to an electric car, or getting something less expensive but still a good ride. I ended up leasing a brand new Honda HRV Sport. What an easy and pleasant experience was working with Jennifer. I didn't feel like I was pushed or felt rushed into getting something I didn't want. I would recommend Jennifer Flammia if you're looking for a new vehicle. You'll be glad you did.

This was my second time purchasing a car from Ide Honda and my experience was just as great as the first time (I went from a Fit to a CRV). Melinda was great to work with and provided exceptional customer service. She took the time to show me various cars and allowed me to test drive them, and answered all my questions. Buying a car is a daunting process, but Melinda made it simple and straightforward. I'll be sure to refer other people I know to Melinda and Ide Honda when they are in the market for a new vehicle.

Straight's Sporty Honda Accord 2024! Melinda Pagiluso our sales rep was given the task of helping me find the car that would fit my needs wants and desires. Coming from a Dodge Charger RT with 350 HP! The patience and persistence from Melinda she was made for this Job / Task! Not only did she listen to what I wanted. This skill to have is AMAZING! Many don't have this in the world today. Melinda recommended by far based on my swagger and FIT! Her choice for me was 100 % on. I love my New Honda Sport Hybrid Accord. It's powerful and fast enough for me. Note: The gas mileage is Amazing! I highly recommend purchasing a Car form IDE. Best Experience by far! Straight's Sporty Hybrid! Jason Harrison ;-)

My new CRV from Ide Honda was exactly what I was looking for, rides beautifully, and the many features are user friendly. Melissa, the Honda Associate, was friendly, flexible, and knowledgeable. She went out of her way to work with my tight schedule. Melissa made the entire process of buying a new car smooth and efficient. I am deeply grateful for that, her kindness, and the professionalism she displayed at all times. Thank you Honda for the positive experience.