Ide Family of Dealerships

I scheduled an appointment here because I got a letter that the Accord I bought from another dealership almost a decade ago had a manufacturing recall related to a defective airbag that could kill someone (Come on, Honda!). Based on past experiences I have lost a lot of trust with dealerships when it comes to the maintenance side of things, so when I called the national Honda number from the letter, I had them set up the appointment at Ide Honda in order to avoid going somewhere else. The appointment took place at 0745, we bundled in the annual inspection, and everything went smoothly. Things I liked: -Very smooth operation. 0745 during the middle of the week is the perfect time to go there. -Friendly staff, and the guy who took care of me was great. He did a good job of making it clear that while my brakes could use some work (barely passed inspection) it wasn't the end of the world. I'll take it to a non dealer place for a second opinion, although the price they gave me for fixing it didn't seem unreasonable. -overall good waiting room experience. One of the other reviewers mentioned the difference between the experience here and the blaring TV and overall bad vibe at another place and I'd say that's spot-on. I didn't have any coffee or apples, but I appreciated that they were available, and the desk setup option was great for allowing me to get a nice study session in. One minor complaint is that the waiting room desks didn't seem to have light options to them, although I was still able to see everything and this was not a deal breaker. Another thing is that it would have been nice if the WiFi password had been posted somewhere out there so that I wouldn't have had to bug the front desk people.

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LEASING A CIVIC HATCHBACK EX WALKED IN AT 10AM LOOKING FOR ONE AND DROVE IT OUT 430 THAT AFTERNOON. MY 4TH LEASE WITH IDE, ADAM AND BRAD WERE WONDERFUL TO DEAL WITH!

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We have bought several cars from and sent many buyers to Ide. The sales, service and other team members are top notch! Thank for treating us to a great experience!

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I have been coming here for service for over 6 years and today was the best experience by far thanks to Mike Hunsinger! He’s friendly, knowledgeable and made sure my concerns were addressed promptly. Thanks again Mike, you made the experience of car service delightful!

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Friendly without being overbearing. Accepted our need to sleep on the deal and take our time to decide. All questions answered. Fair trade-in value.

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, R Damico knew his job in all aspects . Took his time, and easy to follow. Truly a Honda person. Very patient. Honest also. Went the extra mi.

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Very professional. Rick was knowledgeable and cooperative in this process. He helped with a financial matter involving Honda Financial Services as well. Good job Rick

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Rick was easy to work with. He encouraged us to take a test drive in a Honda Pilot, the car of our choice. He went over all the points on the car before sending us off. Rick worked to get us the deal we were looking for, and gave us a great price on our trade-in.

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I had a great experience working with my salesman Al with the purchase of my vehicle. He worked with me on the price to get the deal done. The finance department was great and got me a great finance rate. Will definitely buy another vehicle from Ide Honda.

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Today the service department did a stellar job diagnosing my Honda CR-Z. Melody Gould and Ali Grose listened to what I was told was a major repair and found that the issue was not even close to what was initially told to me. Overall the service department was efficient and thorough. 10/10 would come back again.

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Rick was easy to work with. He encouraged us to take a test drive in a Honda Pilot, the car of our choice. He went over all the points on the car before sending us off. Rick worked to get us the deal we were looking for, and gave us a great price on our trade-in.

Read at Google

Loved working with Al Gleichauf. He was friendly, easy to talk to, answered all my questions and took his time with me. Very happy with our new 2019 Honda Odyssey. Thanks Al and IDE Honda for making car #2 with you another wonderful experience.

Read at Cars

Loved working with Al Gleichauf. He was friendly, easy to talk to, answered all my questions and took his time with me. Very happy with our new 2019 Honda Odyssey. Thanks Al and IDE Honda for making car #2 with you another wonderful experience.

Read at Google

I am a first time customer at IDE Honda and this is my first time leasing a car also. But Gerry made the process very easy and explained everything that i needed to do in order to be able to lease a vehicle. Not only that he was very easy to talk to and understand. Also reaching out to him for questions about anything was very easy also. I would highly recommend Gerry and IDE Honda to anyone who is in the market for a new car. Richard Lombardi was also a big help with getting everything squared away on the financial side. Both were very descriptive and gave personal examples of times they needed something or used a service that Honda offered to get what they needed to be taken care of.

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