Customer Testimonials

“The Ide Honda Experience”

It’s simple. We make car buying easy and fun. From start to finish, we don’t believe in misleading advertisements or high pressure sales tactics. So you can feel free to come in, get the information you’re looking for, and make an informed decision about your next New or Used vehicle from Ide Honda. Our Sales Representatives will be happy to help you with any questions you have. Plus, we strongly believe in giving back to our community. From organizations, charities, clubs, and sports teams, we’ve supported hundreds over the years. We’re able to do that because of you! So when you purchase your vehicle at Ide, you know that you’re supporting your local community too. Read some of our amazing Customer Testimonials below!

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Google Feb 28, 2024

I recently traded in my 2009 Honda Ridgeline for a 2024 Ridgeline and had a great no hassle experience working with Emerson Benner along with a great price. I received a very fair trade-in deal for the old Ridgeline and I'm very happy with the outcome. Love my new ride! Thanks Emerson for all your hard work!!

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DealerRater Feb 28, 2024

I recently traded in my 2009 Honda Ridgeline for a 2024 Ridgeline and had a great no hassle experience working with Emerson Benner along with a great price. I received a very fair trade-in deal for the old Ridgeline and I'm very happy with the outcome. Love my new ride! Thanks Emerson for all your hard work!!

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Google Feb 26, 2024

Emerson was fantastic! Thank you!

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Facebook Feb 25, 2024

I just purchased a Certified pre-owned HR-V from Ide Honda, and I couldn't be happier. My sales agent, Jasmin, was fantastic. She was friendly, knowledgeable, and very helpful. I told her what I was l

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Google Feb 25, 2024

I just purchased a Certified pre-owned HR-V from Ide Honda, and I couldn't be happier. My sales agent, Jasmin, was fantastic. She was friendly, knowledgeable, and very helpful. I told her what I was looking for and what my budget was, and she had a list of cars ready when I got to the showroom. With her help, I was able to purchase a vehicle that exceeded my expectations. Kiersten in finance was great as well. She answered all my questions, and made the financing process easy. I wouldn't hesitate to recommend Jasmin & Ide Honda to anyone ...

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DealerRater Feb 25, 2024

I just purchased a Certified pre-owned HR-V from Ide Honda, and I couldn't be happier. My sales agent, Jasmin, was fantastic. She was friendly, knowledgeable, and very helpful. I told her what I was looking for and what my budget was, and she had a list of cars ready when I got to the showroom. With her help, I was able to purchase a vehicle that exceeded my expectations. Kiersten in finance was great as well. She answered all my questions, and made the financing process easy. I wouldn't hesitate to recommend Jasmin & Ide Honda to anyone ...

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DealerRater Feb 24, 2024

Jasmin has helped me find right and reasonable price for my new car. She’s very patience with me especially tried her hardest communicating with me due to my hearing loss. I really appreciate her time and patience with me.

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Google Feb 24, 2024

I just went here to buy my first car and Joe L was the salesman I worked with. I didn’t have a specific car in mind that I wanted and he helped me understand what I was looking for in a car, during such a hard purchase his personality made it easy and less stressful one of the best salesman I have ever worked with. I ended up going home with the car of my dreams.

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Google Feb 24, 2024

My Hoda lease was expiring & Leigh Quackenbush took the time to outline my options and to set up test drives in the cars I was interested in. I felt well cared for and listened to. I was able to pickup my new car in 2 days. Leigh acquainted me with the new cars options & helped me set up my preferences. This was the best re-leasing I have had in many years.

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DealerRater Feb 23, 2024

Recently purchased a 2024 Ridgeline from Ide. I worked with Juan Martinez. I did a fair amount of research regarding the vehicle I wanted, invoice price, estimated holdback, etc. I knew what I wanted to pay. Juan made the buying experience as stress free as buying a car can be. He explained my questions regarding financing, specifically a question related to monthly payment. In addition to Juan, the sales manager made a fair opening offer and accepted the majority of my counter offer (they didn’t want to work a bed cover into the deal). The only “fees” Ide wanted to ...

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Google Feb 22, 2024

Just had my car serviced at Ide Honda. Jim Milella is awesome!! He is very knowledgeable and always helpful and friendly. Service was completed quickly and all staff was friendly. Thanks Jim!!

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Google Feb 22, 2024

I just purchased a Honda CRV Hybrid. My sales associate Joe Latus was very professional, knowledgeable and very pleasant to work with. He answered all of the questions that I had as well as questions that I should have had. Will definitely recommend working with Joe Latus and the Ide Honda dealership.

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DealerRater Feb 22, 2024

I just purchased a Honda CRV Hybrid. My sales associate Joe Latus was very professional, knowledgeable and very pleasant to work with. He answered all of the questions that I had as well as questions that I should have had. Will definitely recommend working with Joe Latus and the Ide Honda dealership.

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DealerRater Feb 21, 2024

Jenn was so helpful and friendly. She responded immediately to my questions-- even after hours and even after I leased car and was home! Great car buying experience!

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DealerRater Feb 21, 2024

Everyone at IDE was extremely friendly, knowledgeable and helpful. We spent a lot of time with Jenn who answered all our questions and took care of us!

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Google Feb 21, 2024

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Google Feb 21, 2024

Thanks for the great service at Ide, Jim!!

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Facebook Feb 20, 2024

Love my new ride from Ide Honda! Everyone at was so helpful and nice to work with, but Joe made my car buying experience so easy and smooth! He answered any and all questions making the process much less intimidating! Would recommend to anyone!

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Google Feb 20, 2024

I had a really great experience buying my car from Joe at IDE Honda. He was knowledgeable, helpful, and not pushy. We discussed a few preferences over the phone, and when I showed up he already had a few options ready. I feel like I got good value for my purchase and the entire experience from start to finish was very pleasant. IDE Honda was recommended to me by two people and I certainly recommend it to others!

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Facebook Feb 20, 2024

I had a really great experience buying my car from Joe at IDE Honda. He was knowledgeable, helpful, and not pushy. We discussed a few preferences over the phone, and when I showed up he already had a few options ready. I feel like I got good value for my purchase and the entire experience from start to finish was very pleasant. IDE Honda was recommended to me by two people and I certainly recommend it to others!

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DealerRater Feb 19, 2024

I recently bought a car from Ide Honda and it was the best decision I made! Joe was amazing and made the process of buying so easy and smooth! Would recommend Ide Honda to anyone!

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DealerRater Feb 19, 2024

I had a really great experience buying my car from Joe at IDE Honda. He was knowledgeable, helpful, and not pushy. We discussed a few preferences over the phone, and when I showed up he already had a few options ready. I feel like I got good value for my purchase and the entire experience from start to finish was very pleasant. IDE Honda was recommended to me by two people and I certainly recommend it to others!

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Google Feb 19, 2024

Ide service has consistently provided quality service with very knowledgeable and customer focused service advisors. Jim Milella is the advisor that I always go to. Jim has always gone the extra mile to ensure I understand the service being performed and that I am satisfied with the service performed.

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Google Feb 19, 2024

Ide Honda has been my go-to stop for servicing my car ever since I was able to drive. My mom's been going there ever since I can remember and now I go not just because the location is convenient but because the service is always great. Especially Jim, a friendly face that welcomes me any time I stop by. He's ready and willing to help and just one of the many reasons to come by Ide Honda for your next service.

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Google Feb 17, 2024

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Google Feb 17, 2024

I would definitely recommend IDE Honda to anyone, my sales consultant Emerson was so great and so helpful. The leasing process was so easy and not stressful. Thank you to all that were involved in the process.

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DealerRater Feb 16, 2024

I would definitely recommend IDE Honda to anyone, my sales consultant Emerson was so great and so helpful.

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Google Feb 16, 2024

We love Ide, both our vehicles are always serviced in a timely manner at a reasonable price. Josh is the absolute best to work with, he’s knowledgeable and always happy to help.

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Google Feb 15, 2024

Jim Milella was very helpful, professional, and friendly!

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Google Feb 15, 2024

Joshua took good care of me.

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Google Feb 15, 2024

Josh was great!

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DealerRater Feb 14, 2024

Emerson was great from the start. Attentive to what I was looking for. Made the lease process very easy. Much thanks.

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DealerRater Feb 14, 2024

I just got a new car from IDE Honda and they made the process quick and easy! Great service!

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Google Feb 14, 2024

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DealerRater Feb 14, 2024

My sales representative, Jasmin Rodgers was a pleasure to deal with. She was helpful ,friendly and made my experience pleasant. I would recommend IDE Honda to anyone because of her and her manager Will Galliher. Freda Meyers ,

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Google Feb 13, 2024

He’s the man!

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Google Feb 13, 2024

Great service

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Google Feb 13, 2024

Jennifer Flammia sold me my 2023 Honda CR-V last year. Since then I have sent over several friends. They have all been more than happy to work with her. Her vibrant personality and knowledge of the vehicles made the process enjoyable, fun and easy! They were all extremely happy with their purchases. Always a great experience at Ide Honda!

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Google Feb 13, 2024

Josh was very accommodating and professional.

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Google Feb 13, 2024

Have had a great experience at Ide Honda in the service department. Jim Milella in particular has been great to work with!

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Google Feb 12, 2024

Joshua was a true professional!

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Google Feb 12, 2024

A very good place to buy a new car. We just got our car here and Jennifer took a good care of us. Stuff is very friendly and I fully recommend this place.

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Google Feb 11, 2024

Another good experience, as I've come to expect. My advisor Nick, is always pleasant to work with, knowledgeable and efficient. Technicians get the job done in a timely manner and leave car as clean as when I dropped it off. Nice, comfortable, accommodating waiting area. All good!

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Google Feb 11, 2024

Melinda was super helpful and the whole process was smooth from start to finish. Would highly recommend Melinda to anyone.

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Google Feb 11, 2024

I just purchased a Honda for the first time. I have been driving Nissan's for 15 years but decided to try a Honda CRV. Jasmin was very helpful when I explained the type of vehicle I was looking for - certified used with low mileage and 2 - 3 years old. She provided me with several different options and made the whole buying experience a positive one. I really appreciate all of her help and her kind, knowledgeable manner. She helped make the whole car buying experience very pleasant.

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DealerRater Feb 10, 2024

I just purchased a Honda for the first time. I have been driving Nissan's for 15 years but decided to try a Honda CRV. Jasmin was very helpful when I explained the type of vehicle I was looking for - certified used with low mileage and 2 - 3 years old. She provided me with several different options and made the whole buying experience a positive one. I really appreciate all of her help and her kind, knowledgeable manner. She helped make the whole car buying experience very pleasant.

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Google Feb 10, 2024

Everything for my service appointment was done as promised. Jim was very helpful getting my loaner car ready and keeping me updated on the status of the service. Great customer service.

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DealerRater Feb 10, 2024

I have a lifetime royalty to this dealership. The honda product and service speaks for itself.

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Google Feb 10, 2024

I was so happy with my new CR-V hybrid! Jasmin in sales went above and beyond to make the whole process simple and enjoyable! She was so helpful and answered all my questions! Definitely would recommend Ide Honda if you are in the market for a new car!

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DealerRater Feb 10, 2024

Such a friendly environment! Jasmin was very helpful and informative throughout the whole process! I'm so happy with my whole car buying process!

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Google Feb 10, 2024

Everything was great. Brought the car in and they took it in immediately and service was completed quickly.

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Google Feb 9, 2024

I went to Ide Honda on a Friday afternoon to test drive a CRV after I had found out that my previous vehicle needed a repair worth over $2,000. When I say that I was BLESSED to have Jasmine R. as my sales consultant, that is not an understatement in the slightest. She immediately was warm, welcoming and bubbly. Given that this was my first "big girl" vehicle purchase, I was worried that I would feel pushed to make a decision too quickly or that I wouldn't be given all the information I wanted before buying. Jasmine exceeded ...

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Google Feb 7, 2024

Ide Honda Service is the best in the Rochester area, especially "Jim" at the service desk. He greats me politely with a smile, treats me as if I'm the only one there for service and is always helpful resolving any unique issues with either my 2009 Odyssey Van or 2021 Accord Hybrid. The actual service is always excellent, completed in a reasonable time at a fair price and the autos are always left clean after service. Honda Corporation should be very proud of how the Ide Dealership represents them in our community.

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Google Feb 6, 2024

Efficient and excellent service.

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Google Feb 6, 2024

The folks at Ide Honda are always kind and ready to help!

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Google Feb 6, 2024

Big shout out to Emerson Benner at Ide Honda! He worked through the process to help me find a good deal on a Honda Accord. Emerson is kind and follows through with all our questions as well as all the details of the transaction in a professional manner. Thank you, Emerson.

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Google Feb 6, 2024

Excellent service! Joshua was able to get to the bottom of my problem and advised me on what I should do to remedy the problem brought on by inept service at another repair facility.

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Google Feb 5, 2024

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Facebook Feb 5, 2024

I usually dread the car buying process, however, Ide Honda- and specifically salesman Brad Constantino- made the process dare I say, enjoyable. Brad Constantino is honest and courteous. He took the time to get to know exactly what I needed for a growing family- and didn’t try to upsell me on any unnecessary features. He was patient and incredibly accessible, always promptly answering any questions I had… even after the sale was final. He really knows his stuff, and I have no doubt that I will return to work with him in the future.

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Google Feb 5, 2024

First experience with my new car in Ide service. Not a single issue better service than I’ve had elsewhere

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Google Feb 5, 2024

Brad Constantino: I usually dread the process of buying a car. The back and forth, the feeling that I'm being bamboozled, snide comments, unwanted pressure...I am a dedicated Honda customer but I have never enjoyed the experience of buying a new car...Until now. Ide Honda, and SPECIFICALLY, BRAD CONSTANTINO, completely changed this experience. Brad Constantino was an absolute joy to deal with and he is, by far, the best salesman I have ever worked with. First, he recognizes that individuals are working within specific budgets and begins by really listening to the customer. He gets to know ...

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DealerRater Feb 5, 2024

Brad Constantino: I usually dread the process of buying a car. The back and forth, the feeling that I'm being bamboozled, snide comments, unwanted pressure...I am a dedicated Honda customer but I have never enjoyed the experience of buying a new car...Until now. Ide Honda, and SPECIFICALLY, BRAD CONSTANTINO, completely changed this experience. Brad Constantino was an absolute joy to deal with and he is, by far, the best salesman I have ever worked with. First, he recognizes that individuals are working within specific budgets and begins by really listening to the customer. He gets to know ...

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Google Feb 4, 2024

Recently purchased a lightly used vehicle at Ide Honda and was very satisfied with the experience. The car was well prepped and the negotiation process seemed very fair. Emerson, the salesman, was responsive and answered all of my questions. Car dealers can be a chore to deal with these days, but I felt that Emerson and the folks at IDE were above board and easy to deal with. Love the car and would return to IDE in the future.

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Google Feb 4, 2024

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Google Feb 4, 2024

Jim is always great to work with.

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Google Feb 3, 2024

Great service always, Jim M. Is the best. Thorough, reliable, honest.

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Google Feb 3, 2024

When it came time for me to trade in my 2017 Honda Fit, I returned to Ide Honda bc of positive experiences I've always had there. Leigh is the best listener, can answer any question - especially about leasing vs buying - was available by email and phone throughout process, and we looked forward to seeing him each visit. Now with my new 2024 Honda Civic Sedan, I look forward to taking a road trip.

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Google Feb 3, 2024

I was car searching and it came down to R and IDE. The biggest deal breaker- HONESTY! I can name names because this is the truth, west herr wanted to just get whatever they could and hand out the most ridiculous prices and interest rates. They just want the deal and sucker you in. (The one I went to) Ralph Honda hid the extra money I could be using towards what I wanted. That had me mad. Ide was actually the last people I called about numbers and it’s how I found out about the 500$ Honda finance cash that ...

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DealerRater Feb 3, 2024

Blake was helpful, kind and HONEST! No hiding anything from the customer. Thank you for that.

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DealerRater Feb 3, 2024

Very thorough and knew how to explain in terms a dummy would understand. I was the dummy LOL

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DealerRater Feb 3, 2024

Ide Dealerships are absolutely amazing. They’re HONEST and very helpful. They’re fun and make car SEARCHING and/or BUYING, enjoyable! I cannot stress on the honesty part. I’m glad I had time to look around. Christina at VW sent me to Blake at Honda and Will also(I think? I’m sorry if I am wrong with his name lol) Please if you’re searching, give Ide a call! They do not disappoint and I love my new Civic!

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DealerRater Feb 2, 2024

Just purchased a 2024 Honda HR-V from Ide Honda. Jen Flammia made the experience very pleasant. Absolutely no pressure. Jen was able to answer all my questions. She patiently explained the features of the vehicle (sometimes more than once as I am technology challenged) and how to operate them. I took the car for a test drive. She made sure I was comfortable before driving off the lot. I totally recommend Jen Flammia.

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DealerRater Feb 2, 2024

I recently bought a certified Honda CRV at Ide Honda, Penfield, NY. I worked with Emerson and I highly recommend him. I went in with a certain vehicle in mind. Emerson went over the car’s features before I test drove the car. He was knowledgeable and thorough. When I picked up the car, Emerson made sure I was familiar with the car’s operation and features. Also, Gerry made the financing experience pleasant as well. There was no high pressure from either of them.

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Google Feb 1, 2024

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Google Feb 1, 2024

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DealerRater Jan 29, 2024

Jennifer Flammia was very helpful throughout. My wife and I both got great buying experiences! I would highly recommend shopping with Jenn.

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Google Jan 29, 2024

Can't thank Jim Milella for the awesome service. Always a pleasure to speak with Jim

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Google Jan 28, 2024

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Google Jan 27, 2024

Thank you Jim for making my appointment convenient, I always appreciate your hard work!

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Google Jan 27, 2024

Jim always treats me properly. I am glad to see him when I bring in my car for service.

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Google Jan 27, 2024

Excellent service!!!! Always!!

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Google Jan 27, 2024

We have dealt with Jim several times and he has been very helpful

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Google Jan 27, 2024

Ide Honda, in general is the BEST! From the Sales Department to the Service Department. Jim Milella in the Service Department has always, always, been so accommodating and helpful, showing kindness and patience with every appointment.

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Google Jan 25, 2024

Thanks, Joshua!

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Google Jan 25, 2024

Josh and his team at Ide Honda went above and beyond to service my vehicle and make sure it was running perfectly when they were done. They always over communicated to make sure I was informed and explained everything they did in great detail. Would highly recommend!

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Google Jan 25, 2024

Jim has been such a hallmark at Ide Honda for so many years. Our family has always appreciated his help and kind and thoughtful personality. My father who passed in June of 2023 always commented on how he appreciated Jim's excellent service but also his kind and down to earth personality. Thank you Jim!!

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Google Jan 25, 2024

Just bought my first new car from Ide Honda. Jennifer Flammia made everything easy to understand, was very quick and made sure that everything was done the way that I wanted. She was very helpful and nice throughout the whole process. I am so happy with my experience and I love my new Honda HRV LX! Thank you!

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Google Jan 25, 2024

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DealerRater Jan 24, 2024

Just bought my first new car from Ide Honda. Jennifer Flammia made everything easy to understand, was very quick and made sure that everything was done the way that I wanted. She was very helpful and nice throughout the whole process. I am so happy with my experience and I love my new Honda HRV LX! Thank you!

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Google Jan 24, 2024

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Google Jan 24, 2024

Our experience with Ide was wonderful from start to finish. As my first fully independent car purchase, I was unsure of a lot. Our salesman Juan never made me feel bad about asking questions or not knowing things. He was so supportive along every step of the way, and was truly invested in helping us find the right fit. Kiersten was also extremely helpful with financing, was flexible to changes, and supportive as well. With both of their help it was very clear that they not only cared about their jobs, but us as well. They went above and beyond ...

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Google Jan 23, 2024

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Google Jan 23, 2024

We’ve always had a wonderful experience at Ide Honda. Jennifer Flammia is the best

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DealerRater Jan 22, 2024

just purchased a HRV from Emerson Benner at Dick IDE. He was so helpful and I highly recommend him. He took time and answered all questions and explained everything.

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Google Jan 19, 2024

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Google Jan 19, 2024

Ide Honda is where I bought my Honda crv. I bought it from salesperson Melinda who is has been there a very long time. She is informative and honest. I return to Ide Honda for all my services on my vehicle. I have always had good customer service no matter what. Today for my oil change Chris Boccheciamp was efficient ..kind and informative when I brought my car in for service. Thank you to all the staff at Ide Honda.

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Google Jan 18, 2024

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Google Jan 18, 2024

We recently purchased a 2021 Odyssey from Ide Honda. This was our second vehicle we had purchased from them. Our Cr-V had been with us for 7 years and was wonderful but our family was out growing our car. Jen was so kind and patient while helping us find the right vehicle, while we had kids with through the process. She helped them feel included in the process and never made us feel awkward for having to bring our children with us. We then worked with Gerry, who had sold us our previous vehicle, to help us through the purchase and financing ...

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Google Jan 17, 2024

This new car is my 11th Honda purchase in my lifetime. Jennifer at Ide Honda made the experience the best of all 11 purchases. She was kind, funny, and extremely helpful with everything. If you go to Ide, ask for Jennifer Flammia

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Google Jan 16, 2024

Jim Milella provides outstanding service.

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875 Panorama Trail S, Rochester, NY, 14625

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